Patients Know Best Outage History

Patients Know Best is up right now

Patients Know Best had 1 outage in the last 2 years totaling 19h 7m of downtime — averaging 0 incidents per month.

There was 1 Patients Know Best outage since May 14, 2026 totaling 19h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.pkbstatus.com

Minor May 14, 2026

Performance issues on UK QuestionnaireResponse endpoint

Detected by Pingoru
May 14, 2026, 10:38 AM UTC
Resolved
May 15, 2026, 05:45 AM UTC
Duration
19h 7m
Affected: PKB WebsitePKB Website (UK Production environment)
Timeline · 2 updates
  1. investigating May 14, 2026, 10:38 AM UTC

    We are currently experiencing an issue with performance on our QuestionnaireResponse endpoint and users may experience issues with advanced questionnaires. Our team is working to resolve this as a priority and we will provide a further update when this is complete. We apologise for any inconvenience this may cause. If you require any support during this time, please contact our team at [email protected].

  2. identified May 14, 2026, 01:12 PM UTC

    Our team have now identified the cause of the issue and are working on releasing a fix as soon as possible. We apologise for any inconvenience this may cause. If you require any support during this time, please contact our team at [email protected].

Read the full incident report →