Passfort Outage History

We are currently investigating an issue preventing file upload and download in our UAE environment.

Moody's for Compliance clients may experience assessments remaining stuck in "in progress" status without completing. Our engineering team is actively working on the issue and will provide an update as soon as more information is available.

We are currently investigating an issue with users being presented with "Something isn't right" error when attempting to view reports. Our engineers are working to restore service as soon as possible.

Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.

We are continuing to investigate this issue.

We are currently investigating an issue with users being unable to access Moody's for Compliance through https://xus.maxsight.com. Our engineers are working to resolve this as quickly as possible.

We are currently investigating an issue with users being unable to access Moody's for Compliance through https://xus.maxsight.com. Our engineers are working to resolve this as quickly as possible.

We are actively investigating an issue causing slowness in screening. Users may experience delays in receiving screening results and with screening decisioning.

Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.

We are currently investigating this issue.

We are investigating an issue that prevents users from adding entities to the portfolio in Moodys for Compliance. We will provide a further update shortly.

We are actively investigating a performance issue causing slow system response times and login difficulties, including instances where users encounter a white screen.

We are continuing to investigate this issue.

Clients may experience profiles remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.

We are currently investigating delays affecting the processing of Custom Query Fields. As a result, custom query field logic is temporarily not running. Our engineering team is working diligently to resolve the issue and restore functionality as quickly as possible.

We are continuing to investigate this issue.

Maxsight is experiencing a higher number of errors with the Orbis data provider. Our engineering team is currently working to identify the root cause.

We are currently experiencing performance issues on https://xus.maxsight.com/ affecting assessment runs and resulting in longer screening times. Our engineering team is actively working to identify and resolve the issue as quickly as possible. Thank you for your patience.

We are currently experiencing a severe delay in screening inquiries returning results in Moody's for Compliance within the US environment. This is being investigated as an urgent priority by our engineers.

We are currently investigating an issue preventing clients on EU Maxsight from downloading audit reports. Our engineers are working to resolve this as quickly as possible.

We are continuing to investigate this issue.

We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page. The issue is resulting in newly created profiles not immediately appearing in the Entity management screen and search/filtering the page may show outdated results. Our engineers are working to resolve this as quickly as possible.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently experiencing performance issues within M4C. This may result in slower screening processes and delays in completing tasks after screening matches are acknowledged. Please rest assured that our team is actively working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We’re currently experiencing an issue with the address search feature when adding a new entity in Maxsight. This is due to a disruption with our external provider, and we’re actively working with them to resolve the issue as quickly as possible. Thank you for your patience.

We are continuing to investigate this issue.

We are currently investigating this issue

We are currently investigating an issue affecting the search service, where delays in the indexing process are preventing newly created profiles from appearing in search results and the Entity Management view. Users may experience: - Newly created profiles not visible in search - Records not appearing in the Entity Management section - Delays in profile availability across environments Our engineering team is actively investigating the root cause. We will provide further updates as more information becomes available.