Passfort incident

Moody for Compliance (M4C) - Issue adding entities to Porfolio

Minor Resolved View vendor source →

Passfort experienced a minor incident on July 17, 2026 affecting 🇺🇸 USA - xus.maxsight.com and 🇪🇺 EU - xeu.maxsight.com, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 11:43 AM UTC
Resolved
Jul 20, 2026, 08:07 AM UTC
Duration
2d 20h
Detected by Pingoru
Jul 17, 2026, 11:43 AM UTC

Affected components

🇺🇸 USA - xus.maxsight.com🇪🇺 EU - xeu.maxsight.com

Update timeline

  1. investigating Jul 17, 2026, 11:43 AM UTC

    We are investigating an issue that prevents users from adding entities to the portfolio in Moodys for Compliance. We will provide a further update shortly.

  2. monitoring Jul 17, 2026, 12:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2026, 08:07 AM UTC

    This incident has been resolved.