Passfort incident

Address Search feature not working

Minor Resolved View vendor source →

Passfort experienced a minor incident on June 1, 2026 affecting 🇪🇺 EU - eu.maxsight.com and 🇦🇪 UAE - ae.maxsight.com and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 09:08 AM UTC
Resolved
Jun 01, 2026, 10:28 AM UTC
Duration
1h 20m
Detected by Pingoru
Jun 01, 2026, 09:08 AM UTC

Affected components

🇪🇺 EU - eu.maxsight.com🇦🇪 UAE - ae.maxsight.com🇺🇸 USA - us.maxsight.com

Update timeline

  1. investigating Jun 01, 2026, 09:08 AM UTC

    We’re currently experiencing an issue with the address search feature when adding a new entity in Maxsight. This is due to a disruption with our external provider, and we’re actively working with them to resolve the issue as quickly as possible. Thank you for your patience.

  2. investigating Jun 01, 2026, 10:07 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 01, 2026, 10:28 AM UTC

    This incident has been resolved.