Passfort incident

Maxsight EU - Custom Query Field processing delayed

Passfort is currently experiencing a minor incident affecting 🇪🇺 EU - eu.maxsight.com, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 11:16 AM UTC
Resolved
Ongoing
Duration
● 2h 15m
Detected by Pingoru
Jun 25, 2026, 11:16 AM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

  1. investigating Jun 25, 2026, 11:16 AM UTC

    We are currently investigating delays affecting the processing of Custom Query Fields. As a result, custom query field logic is temporarily not running. Our engineering team is working diligently to resolve the issue and restore functionality as quickly as possible.

  2. investigating Jun 25, 2026, 11:48 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 25, 2026, 12:15 PM UTC

    A fix has been implemented and we are monitoring the results.