Passfort experienced a notice incident on July 28, 2026 affecting 🇪🇺 EU - eu.maxsight.com, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
🇪🇺 EU - eu.maxsight.com
Update timeline
- investigating Jul 28, 2026, 08:03 AM UTC
Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.
- identified Jul 28, 2026, 09:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 28, 2026, 09:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2026, 11:02 AM UTC
This incident has been resolved.