Passfort incident

Maxsight EU - Slowness in Automation & Risk Calculation

Minor Resolved View vendor source →

Passfort experienced a minor incident on August 6, 2026 affecting 🇪🇺 EU - eu.maxsight.com, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 07:52 AM UTC
Resolved
Aug 06, 2026, 08:41 AM UTC
Duration
49m
Detected by Pingoru
Aug 06, 2026, 07:52 AM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

  1. investigating Aug 06, 2026, 07:52 AM UTC

    Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.

  2. investigating Aug 06, 2026, 08:00 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 06, 2026, 08:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 06, 2026, 08:41 AM UTC

    This incident has been resolved.