Passfort experienced a minor incident on July 17, 2026 affecting 🇪🇺 EU - eu.maxsight.com, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
🇪🇺 EU - eu.maxsight.com
Update timeline
- investigating Jul 17, 2026, 07:59 AM UTC
We are actively investigating a performance issue causing slow system response times and login difficulties, including instances where users encounter a white screen.
- investigating Jul 17, 2026, 08:17 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 17, 2026, 08:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2026, 10:16 AM UTC
This incident has been resolved.