Passfort experienced a critical incident on August 3, 2026 affecting 🇺🇸 USA - xus.maxsight.com, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
🇺🇸 USA - xus.maxsight.com
Update timeline
- investigating Aug 03, 2026, 01:36 PM UTC
We are actively investigating an issue causing slowness in screening. Users may experience delays in receiving screening results and with screening decisioning.
- identified Aug 03, 2026, 01:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2026, 11:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2026, 03:48 PM UTC
This incident has been resolved.