Passfort experienced a major incident on July 22, 2025 affecting 🇪🇺 EU - eu.maxsight.com, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
🇪🇺 EU - eu.maxsight.com
Update timeline
- investigating Jul 22, 2025, 03:44 PM UTC
We are currently investigating an issue with slow performance especially with users being stuck on a loading screen after logging in. Our engineers are working to resolve this as quickly as possible.
- investigating Jul 22, 2025, 03:49 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 22, 2025, 04:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2025, 05:05 PM UTC
This incident has been resolved.