Passfort Outage History

Passfort is up right now

Pingoru has recorded 58 incidents for Passfort: 54 in the last 12 months and 13 in the last 90 days.

Source: status.passfort.com

58incidents recorded
54last 12 months
13last 90 days
28 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Passfort in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20264343 of 720 (48%)
May 2026431 of 744 (4%)
June 20261162 of 720 (9%)
July 2026692 of 744 (12%)
August 20267118 of 744 (16%)
September 20263353 of 720 (49%)
October 202611 of 508 (0%)

Incidents, newest first

Critical October 6, 2026 Maxsight UAE - Potential Cloudflare Issue 1h 4m 🇦🇪 UAE - ae.maxsight.com

Started Oct 06, 2026, 12:20 PM UTC· resolved Oct 06, 2026, 01:24 PM UTC

  1. investigating Oct 06, 2026, 12:20 PM UTC

    A potential Cloudflare-related issue has been identified in the UAE environment. Users may unable to access the Maxsight UAE application.

  2. monitoring Oct 06, 2026, 01:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2026, 01:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 26, 2026 Maxsight UAE - File upload/download unavailable 2h 36m 🇦🇪 UAE - ae.maxsight.com

Started Sep 26, 2026, 10:42 AM UTC· resolved Sep 26, 2026, 01:19 PM UTC

  1. investigating Sep 26, 2026, 10:42 AM UTC

    We are currently investigating an issue preventing file upload and download in our UAE environment.

  2. identified Sep 26, 2026, 11:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 26, 2026, 11:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 26, 2026, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 7, 2026 Moody's for Compliance - Assessments stuck in progress 3h 20m 🇪🇺 EU region - Moody's for Compliance & Third Party Risk

Started Sep 07, 2026, 04:01 AM UTC· resolved Sep 07, 2026, 07:21 AM UTC

  1. investigating Sep 07, 2026, 04:01 AM UTC

    Moody's for Compliance clients may experience assessments remaining stuck in "in progress" status without completing. Our engineering team is actively working on the issue and will provide an update as soon as more information is available.

  2. identified Sep 07, 2026, 05:22 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 07, 2026, 07:21 AM UTC

    A fix has been implemented and this incident was resolved at 0615 BST.

Read the full incident report →

Minor September 3, 2026 Maxsight EU - Latest reporting data unavailable 17d 23h 🇪🇺 EU - eu.maxsight.com

Started Sep 03, 2026, 12:08 PM UTC· resolved Sep 21, 2026, 11:56 AM UTC

  1. investigating Sep 03, 2026, 12:08 PM UTC

    We are actively investigating an issue that is causing delays in the availability of the most recent reporting data. Our engineering team is working diligently to resolve this as soon as possible.

  2. investigating Sep 03, 2026, 12:55 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 03, 2026, 01:53 PM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 03, 2026, 02:45 PM UTC

    We are continuing to investigate this issue.

  5. investigating Sep 03, 2026, 03:49 PM UTC

    We are continuing to investigate this issue.

  6. investigating Sep 04, 2026, 06:47 AM UTC

    We are continuing to investigate this issue.

  7. investigating Sep 04, 2026, 08:00 AM UTC

    We are continuing to investigate this issue.

  8. investigating Sep 04, 2026, 09:34 AM UTC

    We are continuing to investigate this issue.

  9. investigating Sep 04, 2026, 11:14 AM UTC

    We are continuing to investigate this issue.

  10. investigating Sep 04, 2026, 12:52 PM UTC

    We are continuing to investigate this issue.

  11. identified Sep 04, 2026, 01:56 PM UTC

    The issue has been identified and a fix is being implemented.

  12. identified Sep 07, 2026, 08:08 AM UTC

    We are continuing to work on a fix for this issue.

  13. identified Sep 07, 2026, 10:56 AM UTC

    We are continuing to work on a fix for this issue.

  14. resolved Sep 21, 2026, 11:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2026 Maxsight EU - Error displaying reports 29m 🇪🇺 EU - eu.maxsight.com

Started Aug 26, 2026, 12:53 PM UTC· resolved Aug 26, 2026, 01:22 PM UTC

  1. investigating Aug 26, 2026, 12:53 PM UTC

    We are currently investigating an issue with users being presented with "Something isn't right" error when attempting to view reports. Our engineers are working to restore service as soon as possible.

  2. resolved Aug 26, 2026, 01:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2026 Maxsight EU - Slowness in Automation & Risk Calculation 49m 🇪🇺 EU - eu.maxsight.com

Started Aug 06, 2026, 07:52 AM UTC· resolved Aug 06, 2026, 08:41 AM UTC

  1. investigating Aug 06, 2026, 07:52 AM UTC

    Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.

  2. investigating Aug 06, 2026, 08:00 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 06, 2026, 08:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 06, 2026, 08:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 4, 2026 Unable to access Moody's for Compliance (xus.maxsight.com) 3h 53m 🇺🇸 USA region - Moody's for Compliance & Third Party Risk

Started Aug 04, 2026, 07:57 AM UTC· resolved Aug 04, 2026, 11:51 AM UTC

  1. investigating Aug 05, 2026, 05:33 PM UTC

    We are currently investigating an issue with users being unable to access Moody's for Compliance through https://xus.maxsight.com. Our engineers are working to resolve this as quickly as possible.

  2. identified Aug 05, 2026, 05:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2026, 05:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2026, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 4, 2026 Unable to Access Moody's for Compliance (xus.maxsight.com) 3h 53m 🇺🇸 USA - xus.maxsight.com

Started Aug 04, 2026, 07:57 AM UTC· resolved Aug 04, 2026, 11:51 AM UTC

  1. investigating Aug 04, 2026, 07:57 AM UTC

    We are currently investigating an issue with users being unable to access Moody's for Compliance through https://xus.maxsight.com. Our engineers are working to resolve this as quickly as possible.

  2. monitoring Aug 04, 2026, 09:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2026, 08:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 3, 2026 Moody's for Compliance Screening Slowness 1d 2h 🇺🇸 USA - xus.maxsight.com

Started Aug 03, 2026, 01:36 PM UTC· resolved Aug 04, 2026, 03:48 PM UTC

  1. investigating Aug 03, 2026, 01:36 PM UTC

    We are actively investigating an issue causing slowness in screening. Users may experience delays in receiving screening results and with screening decisioning.

  2. identified Aug 03, 2026, 01:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2026, 11:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2026, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 3, 2026 Moody's for Compliance Audit Outage 3h 49m 🇺🇸 USA - xus.maxsight.com

Started Aug 03, 2026, 08:51 AM UTC· resolved Aug 03, 2026, 12:41 PM UTC

  1. identified Aug 03, 2026, 08:51 AM UTC

    Audit is temporarily unavailable.

  2. identified Aug 03, 2026, 10:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 03, 2026, 11:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 03, 2026, 12:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 28, 2026 Maxsight EU - Slowness in Risk Calculation 2h 58m 🇪🇺 EU - eu.maxsight.com

Started Jul 28, 2026, 08:03 AM UTC· resolved Jul 28, 2026, 11:02 AM UTC

  1. investigating Jul 28, 2026, 08:03 AM UTC

    Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.

  2. identified Jul 28, 2026, 09:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 28, 2026, 09:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 28, 2026, 11:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 24, 2026 Slow platform performance 36m 🇪🇺 EU - eu.maxsight.com

Started Jul 24, 2026, 10:46 AM UTC· resolved Jul 24, 2026, 11:23 AM UTC

  1. investigating Jul 24, 2026, 10:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 24, 2026, 11:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 11:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2026 Moody for Compliance (M4C) - Issue adding entities to Porfolio 2d 20h 🇺🇸 USA - xus.maxsight.com, 🇪🇺 EU - xeu.maxsight.com

Started Jul 17, 2026, 11:43 AM UTC· resolved Jul 20, 2026, 08:07 AM UTC

  1. investigating Jul 17, 2026, 11:43 AM UTC

    We are investigating an issue that prevents users from adding entities to the portfolio in Moodys for Compliance. We will provide a further update shortly.

  2. monitoring Jul 17, 2026, 12:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2026, 08:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2026 Slow Platform Performance 2h 17m 🇪🇺 EU - eu.maxsight.com

Started Jul 17, 2026, 07:59 AM UTC· resolved Jul 17, 2026, 10:16 AM UTC

  1. investigating Jul 17, 2026, 07:59 AM UTC

    We are actively investigating a performance issue causing slow system response times and login difficulties, including instances where users encounter a white screen.

  2. investigating Jul 17, 2026, 08:17 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 17, 2026, 08:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2026, 10:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2026 Profiles Stuck in Automating State 2h 29m 🇪🇺 EU - eu.maxsight.com

Started Jul 16, 2026, 08:26 AM UTC· resolved Jul 16, 2026, 10:55 AM UTC

  1. investigating Jul 16, 2026, 08:26 AM UTC

    Clients may experience profiles remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.

  2. monitoring Jul 16, 2026, 09:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2026, 10:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 13, 2026 Maxsight EU - Custom fields failing to populate 15h 29m 🇪🇺 EU - eu.maxsight.com

Started Jul 13, 2026, 03:48 PM UTC· resolved Jul 14, 2026, 07:18 AM UTC

  1. identified Jul 13, 2026, 03:48 PM UTC

    We are currently experiencing an issue where custom fields are not populating with the required values. As a result, some assessments that depend on specific custom fields may not progress to the next steps. Our engineering team has identified the root cause and is actively working on a resolution.

  2. monitoring Jul 13, 2026, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 14, 2026, 07:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 25, 2026 Maxsight EU - Custom Query Field processing delayed 2h 46m 🇪🇺 EU - eu.maxsight.com

Started Jun 25, 2026, 11:16 AM UTC· resolved Jun 25, 2026, 02:03 PM UTC

  1. investigating Jun 25, 2026, 11:16 AM UTC

    We are currently investigating delays affecting the processing of Custom Query Fields. As a result, custom query field logic is temporarily not running. Our engineering team is working diligently to resolve the issue and restore functionality as quickly as possible.

  2. investigating Jun 25, 2026, 11:48 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 25, 2026, 12:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 25, 2026, 02:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 23, 2026 Elevated Orbis errors 35m 🇪🇺 EU - eu.maxsight.com, 🇦🇪 UAE - ae.maxsight.com, 🇺🇸 USA - us.maxsight.com

Started Jun 23, 2026, 04:50 PM UTC· resolved Jun 23, 2026, 05:25 PM UTC

  1. investigating Jun 23, 2026, 04:50 PM UTC

    Maxsight is experiencing a higher number of errors with the Orbis data provider. Our engineering team is currently working to identify the root cause.

  2. monitoring Jun 23, 2026, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 23, 2026 Performance Issues in Moody's for Compliance (https://xus.maxsight.com/) 1d 17h 🇺🇸 USA - xus.maxsight.com

Started Jun 23, 2026, 02:22 PM UTC· resolved Jun 25, 2026, 08:02 AM UTC

  1. investigating Jun 23, 2026, 02:22 PM UTC

    We are currently experiencing performance issues on https://xus.maxsight.com/ affecting assessment runs and resulting in longer screening times. Our engineering team is actively working to identify and resolve the issue as quickly as possible. Thank you for your patience.

  2. identified Jun 23, 2026, 03:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 23, 2026, 04:37 PM UTC

    A fix has been implemented and we are actively monitoring.

  4. resolved Jun 25, 2026, 08:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 23, 2026 Screening delayed in Moody's for Compliance (https://xus.maxsight.com/) 53m 🇺🇸 USA - xus.maxsight.com

Started Jun 23, 2026, 08:59 AM UTC· resolved Jun 23, 2026, 09:52 AM UTC

  1. investigating Jun 23, 2026, 08:59 AM UTC

    We are currently experiencing a severe delay in screening inquiries returning results in Moody's for Compliance within the US environment. This is being investigated as an urgent priority by our engineers.

  2. monitoring Jun 23, 2026, 09:40 AM UTC

    Screening inquiries are now returning results at expected speeds. We are continuing to investigate the root-cause behind the original delays.

  3. resolved Jun 23, 2026, 09:52 AM UTC

    Screening inquiries are now returning results at the expected speeds. The issue was caused by a number of inquiries generating an error and continuously retrying. We will be working to improve the error handling and retry logic to prevent similar issues in the future.

Read the full incident report →

Minor June 17, 2026 EU - Unable to download Audit Reports 1h 54m 🇪🇺 EU - eu.maxsight.com

Started Jun 17, 2026, 02:14 PM UTC· resolved Jun 17, 2026, 04:09 PM UTC

  1. investigating Jun 17, 2026, 02:14 PM UTC

    We are currently investigating an issue preventing clients on EU Maxsight from downloading audit reports. Our engineers are working to resolve this as quickly as possible.

  2. investigating Jun 17, 2026, 02:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 17, 2026, 03:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 17, 2026, 03:52 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jun 17, 2026, 04:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026 Issues with Entity Management page and Entity search results 5h 38m 🇪🇺 EU - eu.maxsight.com

Started Jun 09, 2026, 10:57 AM UTC· resolved Jun 09, 2026, 04:35 PM UTC

  1. investigating Jun 09, 2026, 10:57 AM UTC

    We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page. The issue is resulting in newly created profiles not immediately appearing in the Entity management screen and search/filtering the page may show outdated results. Our engineers are working to resolve this as quickly as possible.

  2. investigating Jun 09, 2026, 12:07 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 09, 2026, 01:04 PM UTC

    We are continuing to investigate this issue.

  4. identified Jun 09, 2026, 02:21 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Jun 09, 2026, 04:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026 Performance issues in M4C 3h 13m 🇺🇸 USA - xus.maxsight.com

Started Jun 04, 2026, 10:19 AM UTC· resolved Jun 04, 2026, 01:32 PM UTC

  1. investigating Jun 04, 2026, 10:19 AM UTC

    We are currently experiencing performance issues within M4C. This may result in slower screening processes and delays in completing tasks after screening matches are acknowledged. Please rest assured that our team is actively working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience.

  2. investigating Jun 04, 2026, 12:19 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 04, 2026, 01:25 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 04, 2026, 01:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 1, 2026 Address Search feature not working 1h 20m 🇪🇺 EU - eu.maxsight.com, 🇦🇪 UAE - ae.maxsight.com, 🇺🇸 USA - us.maxsight.com

Started Jun 01, 2026, 09:08 AM UTC· resolved Jun 01, 2026, 10:28 AM UTC

  1. investigating Jun 01, 2026, 09:08 AM UTC

    We’re currently experiencing an issue with the address search feature when adding a new entity in Maxsight. This is due to a disruption with our external provider, and we’re actively working with them to resolve the issue as quickly as possible. Thank you for your patience.

  2. investigating Jun 01, 2026, 10:07 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 01, 2026, 10:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 30, 2026 Degraded performance: Orbis checks & company search 2h 39m 🇪🇺 EU - eu.maxsight.com, 🇦🇪 UAE - ae.maxsight.com, 🇺🇸 USA - us.maxsight.com

Started May 30, 2026, 12:10 PM UTC· resolved May 30, 2026, 02:50 PM UTC

  1. investigating May 30, 2026, 12:10 PM UTC

    We are currently investigating this issue

  2. monitoring May 30, 2026, 01:25 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved May 30, 2026, 02:50 PM UTC

    This incident has been resolved

Read the full incident report →