Resolved on September 4, 2026.
Sep 4, 18:58 UTC Resolved - This incident has been resolved. Sep 4, 15:08 UTC Monitoring - A fix has been implemented by the service and we're currently monitoring results. Sep 4, 15:06 UTC Update - We are continuing to work on a fix for this issue. Sep 4, 13:36 UTC Identified - The issue has been identified and a fix is being implemented from the service provider. We will provide another update as soon as it becomes available. Sep 4, 12:39 UTC Investigating - We're currently looking into an issue with multifactor verification emails from our email service provider not being sent to users logging in.
Update timeline
- resolved Sep 04, 2026, 06:58 PM UTC
Sep 4, 18:58 UTC Resolved - This incident has been resolved. Sep 4, 15:08 UTC Monitoring - A fix has been implemented by the service and we're currently monitoring results. Sep 4, 15:06 UTC Update - We are continuing to work on a fix for this issue. Sep 4, 13:36 UTC Identified - The issue has been identified and a fix is being implemented from the service provider. We will provide another update as soon as it becomes available. Sep 4, 12:39 UTC Investigating - We're currently looking into an issue with multifactor verification emails from our email service provider not being sent to users logging in.
Your product runs on more than Parchment
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services