PagerDuty incident

AIOps and Event Intelligence feature issues

PagerDuty is currently experiencing a minor incident, which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 02:01 PM UTC
Resolved
Ongoing
Duration
● 1h 18m
Detected by Pingoru
May 12, 2026, 02:01 PM UTC

Update timeline

  1. investigating May 12, 2026, 02:01 PM UTC

    We are investigating an incident where AIOps and Event Intelligence PagerDuty customers in the US Service Region may be experiencing issues with incident correlation. Affected customers may not see intelligent change correlation, probable origin or suggested service dependencies being populated....

  2. investigating May 12, 2026, 02:22 PM UTC

    We are continuing to investige an incident where AIOps and Event Intelligence PagerDuty customers in the US Service Region may be experiencing issues with incident correlation. Impacted customers may not see intelligent change correlation, probable origin or suggested service dependencies being...

  3. investigating May 12, 2026, 02:41 PM UTC

    We have identified, and are remediating, the cause of an incident where AIOps and Event Intelligence PagerDuty customers in the US Service Region may be experiencing issues with incident correlation. Impacted customers may not see intelligent change correlation, probable origin or suggested...

  4. investigating May 12, 2026, 03:03 PM UTC

    We have identified, and are continuing to remediate, the cause of an incident where AIOps and Event Intelligence PagerDuty customers in the US Service Region may be experiencing issues with incident correlation. Impacted customers may not see intelligent change correlation, probable origin or...