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Official status page: https://status.orum.com · Polled every 5 minutes · 6 components tracked

Orum is operational right now. Last checked just now; the most recent incident resolved 2d ago.

Real-time Orum status, recent outages, and incident history — pulled directly from Orum's official status page at https://status.orum.com every 5 minutes. Pingoru tracks 6 Orum services and has captured 20 incidents in the last 90 days (96.29% uptime). Get email, Slack, Discord, or webhook alerts the moment Orum reports a new incident — free for 5 monitors, no credit card.

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Orum uptime 96.29% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 2d 22h
    Started Jun 10, 2026, 10:04 PM UTC
    Dialer
    Timeline · 3 updates
    • identified · Jun 10, 2026, 10:04 PM UTC

      We experienced intermittent dialing failures caused by a database performance issue that intensified under high call volume. We have identified the root cause and deployed a series of fixes. Metrics are significantly improved as of today, and we are continuing to monitor and optimize. We appreciate your patience and apologize for the disruption.

    • monitoring · Jun 11, 2026, 09:11 PM UTC

      System conditions have improved significantly, and we are seeing materially better performance We are not yet considering this matter fully resolved and are continuing to actively monitor & apply changes.

    • monitoring · Jun 11, 2026, 09:12 PM UTC

      We are continuing to monitor for any further issues.

    Latest: We are continuing to monitor for any further issues.

Recent outages & incidents

Past 90 days
  1. Resolved 54m
    Started Jun 08, 2026, 08:16 PM UTC · Resolved Jun 08, 2026, 09:11 PM UTC
    Timeline · 1 update
    • investigating · Jun 08, 2026, 08:16 PM UTC

      Investigating - We are actively investigating reports of intermittent lag and connectivity challenges when users attempt to dial or dial in. Engineering is engaged and exploring the root cause. We will provide updates here as soon as more information is available.

    Latest: Investigating - We are actively investigating reports of intermittent lag and connectivity challenges when users attempt to dial or dial in. Engineering is engaged and exploring th…

  2. Resolved 52m
    Started Jun 03, 2026, 08:00 PM UTC · Resolved Jun 03, 2026, 08:52 PM UTC
    Dialer
    Timeline · 3 updates
    • identified · Jun 03, 2026, 08:00 PM UTC

      Our team has detected a resurgence of yesterday's dialer behavior. A mitigation measure is currently being deployed and is expected to address these symptoms for all users within the next 15 minutes (approximately 1:15 PM PT)

    • monitoring · Jun 03, 2026, 08:23 PM UTC

      A change has been implemented and we are monitoring system performance to ensure stability. The recent action has moved performance metrics in a positive direction across the Orum platform. While our engineering team continues conducting further research, users are advised to start a new dialing session to resume normal dialing activity.

    • resolved · Jun 03, 2026, 08:52 PM UTC

      System metrics have stabilized, and users are encouraged to resume normal dialing activity. We apologize for the disruption.

    Latest: System metrics have stabilized, and users are encouraged to resume normal dialing activity. We apologize for the disruption.

  3. Resolved 54m
    Started Jun 02, 2026, 08:29 PM UTC · Resolved Jun 02, 2026, 09:24 PM UTC
    Dialer
    Timeline · 4 updates
    • investigating · Jun 02, 2026, 08:29 PM UTC

      We are actively investigating reports of a symptom where the Orum dialer displays active dialing progress but outbound calls do not successfully connect. This behavior is currently affecting all users, our engineering team is investigating

    • identified · Jun 02, 2026, 09:00 PM UTC

      Metrics show that expected dialer functionality is operating as expected. We are currently working to determine and deploy the most appropriate mitigation measure to further ensure stable operation

    • monitoring · Jun 02, 2026, 09:10 PM UTC

      A fix has been implemented and we are monitoring system performance to ensure stability. The mitigation measure has been applied to address the symptom where the dialer appeared active but outbound calls did not actually commence

    • resolved · Jun 02, 2026, 09:24 PM UTC

      The behavior impacting outbound call connections has been resolved. The Orum dialer is functioning as expected, and our team will continue to monitor the system for stability. Thank you for your patience.

    Latest: The behavior impacting outbound call connections has been resolved. The Orum dialer is functioning as expected, and our team will continue to monitor the system for stability. Than…

  4. Resolved 1h 47m
    Started May 27, 2026, 05:15 PM UTC · Resolved May 27, 2026, 07:03 PM UTC
    Dialer
    Timeline · 4 updates
    • investigating · May 27, 2026, 05:15 PM UTC

      Investigating - We are actively investigating reports of intermittent laggy behavior within the Orum platform. Our engineering team is currently researching the root cause of this unexpected symptom to restore optimal performance.

    • identified · May 27, 2026, 05:21 PM UTC

      Identified - We have identified the cause of the behavior and are implementing a fix. Engineering expects the mitigation measure to be live in approximately 30 minutes.

    • monitoring · May 27, 2026, 05:55 PM UTC

      Monitoring - A fix has been implemented and we are monitoring system performance to ensure stability. We are seeing modest improvements in platform responsiveness and will continue to review metrics closely as they return to normal levels.

    • resolved · May 27, 2026, 07:03 PM UTC

      Resolved - System metrics have returned to normal. You may resume activity. We will continue to stay engaged and look for further platform optimizations.

    Latest: Resolved - System metrics have returned to normal. You may resume activity. We will continue to stay engaged and look for further platform optimizations.

  5. Resolved 22m
    Started May 22, 2026, 02:35 PM UTC · Resolved May 22, 2026, 02:58 PM UTC
    Dialer
    Timeline · 5 updates
    • investigating · May 22, 2026, 02:35 PM UTC

      Our engineering team is aware of an increase in session start timeout errors and currently investigating. We've identified the root cause and are working on a fix.

    • identified · May 22, 2026, 02:38 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · May 22, 2026, 02:39 PM UTC

      A fix has been released and engineering is monitoring for any further issues.

    • monitoring · May 22, 2026, 02:46 PM UTC

      Monitoring - A fix has been implemented and we are monitoring system performance to ensure stability. Affected users may now click "start session" to resume normal dialing activity on the Orum platform.

    • resolved · May 22, 2026, 02:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Orum outage history

12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Orum outage history →

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Outage history

Past 90 days · 17 incidents View full outage history →