Orum incident

Analytics Not Loading for Some Orgs

Minor Resolved View vendor source →

Orum experienced a minor incident on September 8, 2026 affecting Analytics, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 05:12 PM UTC
Resolved
Sep 08, 2026, 06:16 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 08, 2026, 05:12 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Sep 08, 2026, 05:12 PM UTC

    We are investigating reports of rep performance analytics not loading for some orgs

  2. identified Sep 08, 2026, 05:15 PM UTC

    Our team has identified the core of the challenge and is applying a mitigation measure.

  3. monitoring Sep 08, 2026, 05:17 PM UTC

    A fix has been implemented and we are monitoring system performance to ensure stability. Rep performance stats within Orum analytics have restored and are functioning as expected across all organizations.

  4. resolved Sep 08, 2026, 06:16 PM UTC

    This challenge has been resolved.