Omnisend Outage History

Omnisend is up right now

Pingoru has recorded 52 incidents for Omnisend: 14 in the last 12 months and 0 in the last 90 days.

Source: status.omnisend.com

52incidents recorded
14last 12 months
0last 90 days
2 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Omnisend in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202644 of 720 (1%)
May 202627 of 744 (1%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 509 (0%)

Incidents, newest first

Notice May 26, 2026 A/B Campaign Date Change Issue 6h 42m Email

Started May 26, 2026, 01:44 AM UTC· resolved May 26, 2026, 08:27 AM UTC

  1. identified May 26, 2026, 01:44 AM UTC

    We are aware of an issue where some campaigns are displaying unexpected date changes. This is a known issue currently being investigated by our development team — no account data has been affected and no campaigns have been sent or modified. We will provide further updates as our investigation progresses.

  2. resolved May 26, 2026, 08:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 23, 2026 Automation not saving progress 26m Automation

Started May 23, 2026, 01:37 PM UTC· resolved May 23, 2026, 02:03 PM UTC

  1. investigating May 23, 2026, 01:37 PM UTC

    We’re currently investigating a potential issue that could be affecting automations on the platform.

Read the full incident report →

Notice April 30, 2026 Test - incident 9m App

Started Apr 30, 2026, 06:27 PM UTC· resolved Apr 30, 2026, 06:36 PM UTC

  1. investigating Apr 30, 2026, 06:27 PM UTC

    We are currently testing the incident feature. Please disregard this incident We’re currently investigating a potential issue that could be affecting parts of the platform.

Read the full incident report →

Critical April 30, 2026 Login issues 9m Access

Started Apr 30, 2026, 01:28 PM UTC· resolved Apr 30, 2026, 01:37 PM UTC

  1. investigating Apr 30, 2026, 01:28 PM UTC

    We’re currently experiencing some issues with our login and app.omnisend.com page. Our team is currently working on fixing the issue, We appreciate your patience while we work to restore normal service

  2. investigating Apr 30, 2026, 01:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 30, 2026, 01:33 PM UTC

    A fix has been deployed, and we are currently monitoring its effectiveness.

  4. resolved Apr 30, 2026, 01:37 PM UTC

    We've confirmed that the issue has been fully resolved and all services are back to normal. Logins are working as expected. Thank you for your patience.

Read the full incident report →

Critical April 20, 2026 "Something went wrong. Please reload the page or contact support" 18m Email, SMS

Started Apr 20, 2026, 04:44 PM UTC· resolved Apr 20, 2026, 05:02 PM UTC

  1. investigating Apr 20, 2026, 04:44 PM UTC

    We’re currently experiencing an issue affecting campaign sending. You may see an error such as “Something went wrong. Please reload the page or contact support.” Our team is aware of this and is actively working to resolve it. We appreciate your patience while we restore normal functionality.

  2. investigating Apr 20, 2026, 04:56 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 20, 2026, 04:58 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 20, 2026, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2026 Data Update Delay 3h 42m Email, Shopify, SMS, BigCommerce and 6 more

Started Apr 10, 2026, 02:22 PM UTC· resolved Apr 10, 2026, 06:04 PM UTC

  1. investigating Apr 10, 2026, 02:22 PM UTC

    Some data is currently not updating as expected. Our team has identified the issue and is working on a fix. We’ll share updates as soon as possible.

  2. investigating Apr 10, 2026, 02:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 10, 2026, 02:25 PM UTC

    We’ve applied a fix and are currently monitoring the results. Data should start catching up within the next few hours.

  4. monitoring Apr 10, 2026, 02:32 PM UTC

    We’re continuing to monitor the fix while data catches up. We’ll share another update once everything is fully restored.

  5. resolved Apr 10, 2026, 06:04 PM UTC

    A fix has been implemented, and everything is now fully restored.

Read the full incident report →

Notice March 16, 2026 Problem with the Email Builder 1h 9m Email, Shopify, BigCommerce, Campaigns and 3 more

Started Mar 16, 2026, 03:08 PM UTC· resolved Mar 16, 2026, 04:17 PM UTC

  1. investigating Mar 16, 2026, 03:08 PM UTC

    We’re currently experiencing an issue with our Email Builder. You may see a message that says ‘Powered by Froala Editor’ within your email block. Our team is actively working to restore normal service. Thank you for your patience.

  2. resolved Mar 16, 2026, 04:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 13, 2026 Degraded Performance in Sending Email Messages and functionality of Campaing and Automations tabs 1h 41m Email, Shopify, BigCommerce, Campaigns and 3 more

Started Mar 13, 2026, 10:56 AM UTC· resolved Mar 13, 2026, 12:38 PM UTC

  1. investigating Mar 13, 2026, 10:56 AM UTC

    Our team is investigating and working to resolve this as quickly as possible.

  2. investigating Mar 13, 2026, 11:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 13, 2026, 12:38 PM UTC

    We’ve confirmed the issue has been fully resolved and services are back to normal.

Read the full incident report →

Minor March 2, 2026 http://app.omnisend.com/ has degraded performance 14h 22m App

Started Mar 02, 2026, 09:16 AM UTC· resolved Mar 02, 2026, 11:39 PM UTC

  1. investigating Mar 02, 2026, 09:16 AM UTC

    We are currently investigating this incident.

  2. monitoring Mar 02, 2026, 03:22 PM UTC

    A fix has been deployed and we are currently monitoring its effectiveness. We’ll update you once we confirm the issue has been fully resolved.

  3. resolved Mar 02, 2026, 11:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2026 Degraded Performance in Campaing Tracking 1h 10m Email, SMS, Campaigns

Started Jan 29, 2026, 05:33 PM UTC· resolved Jan 29, 2026, 06:44 PM UTC

  1. investigating Jan 29, 2026, 05:33 PM UTC

    We are currently investigating this incident.

  2. investigating Jan 29, 2026, 06:22 PM UTC

    We’re continuing to investigate the issue.

  3. resolved Jan 29, 2026, 06:44 PM UTC

    This incident has been resolved. Performance is back to normal.

Read the full incident report →

Minor January 9, 2026 Customer Message Delivery Delays 1h 14m Email, SMS

Started Jan 09, 2026, 08:05 PM UTC· resolved Jan 09, 2026, 09:20 PM UTC

  1. investigating Jan 09, 2026, 08:05 PM UTC

    We’re currently investigating an issue that may cause delays or prevent some customer messages from reaching our support team. This is due to an incident affecting one of our third-party communication providers. Our team is closely monitoring the situation and we’ll provide updates as soon as possible. Thank you for your patience.

  2. investigating Jan 09, 2026, 08:42 PM UTC

    We are continuing to investigate the issue impacting message delivery to our support team. The incident with our third-party communication provider is still ongoing. Our team is actively monitoring the situation, and we will post another update here as soon as the system is fully operational. Thank you for your continued patience.

  3. resolved Jan 09, 2026, 09:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 5, 2026 Inbound Message Delivery Disruption 46m

Started Jan 05, 2026, 02:28 PM UTC· resolved Jan 05, 2026, 03:14 PM UTC

  1. investigating Jan 05, 2026, 02:28 PM UTC

    We’re currently investigating an issue that may cause delays or prevent some customer messages from reaching our support team. This is due to an incident affecting one of our third-party communication providers. Our team is closely monitoring the situation, and we’ll provide updates as soon as possible. Thank you for your patience.

  2. resolved Jan 05, 2026, 03:14 PM UTC

    The incident has been resolved, our support messaging app is fully function now. All other services were unaffected during this period.

Read the full incident report →

Notice December 5, 2025 Cloudflare Dashboard and API service Issues –

Started Dec 05, 2025, 09:20 AM UTC· resolved Dec 05, 2025, 09:20 AM UTC

  1. resolved Dec 05, 2025, 09:20 AM UTC

    An outage related to Cloudflare server maintenance has been identified and resolved. We will be monitoring the issue in case any other problems come up. Thank you for your patience during this time.

Read the full incident report →

Minor November 21, 2025 Forms AI generation not working 22m Shopify, BigCommerce, WooCommerce, Wix and 1 more

Started Nov 21, 2025, 09:13 AM UTC· resolved Nov 21, 2025, 09:36 AM UTC

  1. investigating Nov 21, 2025, 09:13 AM UTC

    We are currently investigating this issue.

  2. identified Nov 21, 2025, 09:17 AM UTC

    The issue has been identified and we are working towards resolving it.

  3. monitoring Nov 21, 2025, 09:35 AM UTC

    The issue-causing change was identified and rolled back. We are monitoring the incident.

  4. resolved Nov 21, 2025, 09:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025 Support Communication Delays 21h 17m

Started Oct 20, 2025, 09:44 AM UTC· resolved Oct 21, 2025, 07:02 AM UTC

  1. identified Oct 20, 2025, 09:44 AM UTC

    We are currently experiencing an issue where some customer messages may not be reaching our support team or may experience delays. This is due to an ongoing incident with one of our third-party communication service providers. We’ll share more updates as soon as we have additional information.

  2. resolved Oct 21, 2025, 07:02 AM UTC

    The issue has been resolved now - our support is fully reachable. We appreciate your patience.

Read the full incident report →

Minor October 16, 2025 Degraded performance 57m Shopify, API, BigCommerce, WooCommerce and 1 more

Started Oct 16, 2025, 11:42 AM UTC· resolved Oct 16, 2025, 12:40 PM UTC

  1. investigating Oct 16, 2025, 11:42 AM UTC

    We are currently investigating this incident.

  2. resolved Oct 16, 2025, 12:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 8, 2025 Don’t Receive Order Webhooks from Wix 1h 30m Automation, Wix

Started Oct 08, 2025, 10:12 AM UTC· resolved Oct 08, 2025, 11:42 AM UTC

  1. investigating Oct 08, 2025, 10:12 AM UTC

    We are currently investigating this issue.

  2. identified Oct 08, 2025, 11:14 AM UTC

    Wix are working or resolving the issue. We started to received part of the webhooks.

  3. monitoring Oct 08, 2025, 11:28 AM UTC

    Wix states that they resolved the issue, and we’re now seeing incoming data flowing normally again. We’ll continue to monitor the situation to make sure everything stays stable. Any messages that were delayed during the incident are now being delivered, though some automations may not run as expected because of the time delay. Thank you for your patience while this was being fixed.

  4. resolved Oct 08, 2025, 11:42 AM UTC

    This incident has been fully resolved. Wix has restored normal operation, and data is now being received without delays.

Read the full incident report →

Minor October 3, 2025 Segment contact counts displaying incorrectly 5h 54m Segments

Started Oct 03, 2025, 08:43 AM UTC· resolved Oct 03, 2025, 02:38 PM UTC

  1. investigating Oct 03, 2025, 08:43 AM UTC

    We’re currently investigating an issue where segment contact counts may be displayed incorrectly. This only affects how counts are shown in the UI. There’s no known impact on campaigns sending. Our team is investigating and working to resolve this as quickly as possible.

  2. identified Oct 03, 2025, 09:00 AM UTC

    We’ve identified the cause of the issue where segment contact counts may be displayed incorrectly. This only affects how counts are shown in the UI. There’s no known impact on campaign sending, and our team is double-checking this as part of the fix.

  3. monitoring Oct 03, 2025, 10:38 AM UTC

    A fix has been deployed and we are currently monitoring its effectiveness.

  4. monitoring Oct 03, 2025, 01:25 PM UTC

    We implemented a fix and are currently monitoring the result. All segments contacts count are restored.

  5. resolved Oct 03, 2025, 02:38 PM UTC

    We’ve confirmed the issue has been fully resolved and services are back to normal. Thank you for bearing with us.

Read the full incident report →

Notice September 23, 2025 Database maintenance caused registration and log in incident 3h 14m Email, Shopify

Started Sep 23, 2025, 06:54 AM UTC· resolved Sep 23, 2025, 10:08 AM UTC

  1. investigating Sep 23, 2025, 06:54 AM UTC

    We are currently investigating this incident.

  2. investigating Sep 23, 2025, 06:55 AM UTC

    The impact of the incident is the events from Shopify not being synced to Omnisend.

  3. identified Sep 23, 2025, 07:30 AM UTC

    Omnisend - Database maintenance caused register and log incident. We are continuing to work on a fix for this incident.

  4. identified Sep 23, 2025, 08:30 AM UTC

    We are still working on an incident resolution, putting all effort to resolve it asap. Events delay is still visible. Some of the events might have delay up to 2.9 hours.

  5. monitoring Sep 23, 2025, 09:35 AM UTC

    We implemented a fix and are currently monitoring the results. There are none of the event delays except Order_Refunded. Order_refunded events still have 2h delay, and currently decreasing.

  6. resolved Sep 23, 2025, 10:08 AM UTC

    This incident has been resolved. We’ve identified that some order confirmations were not delivered due to a significant data delay. Our team is currently investigating the root cause and will share more detailed information as soon as it becomes available.

Read the full incident report →

Critical September 18, 2025 Login page is down 3m Access

Started Sep 18, 2025, 11:31 AM UTC· resolved Sep 18, 2025, 11:35 AM UTC

  1. investigating Sep 18, 2025, 11:31 AM UTC

    We’re currently investigating a potential issue with the Login page that could be affecting parts of the platform.

  2. resolved Sep 18, 2025, 11:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 17, 2025 We’re currently investigating a potential issue that could be affecting parts of the platform. We’ll provide more details as soon as we have them. 5m WooCommerce

Started Sep 17, 2025, 12:55 PM UTC· resolved Sep 17, 2025, 01:01 PM UTC

  1. investigating Sep 17, 2025, 12:55 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 17, 2025, 01:01 PM UTC

    This incident has been resolved. All systems are now operating normally. Thank you for your patience.

Read the full incident report →

Minor September 12, 2025 Delay in E-mail Sending 1h 18m Email, Shopify, BigCommerce, Campaigns and 3 more

Started Sep 12, 2025, 10:21 AM UTC· resolved Sep 12, 2025, 11:39 AM UTC

  1. investigating Sep 12, 2025, 10:21 AM UTC

    We are currently investigating this incident.

  2. investigating Sep 12, 2025, 10:26 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 12, 2025, 10:28 AM UTC

    The delay is visible only for email Campaigns.

  4. investigating Sep 12, 2025, 10:29 AM UTC

    We’re continuing to investigate the issue and will share more details as soon as they become available. Thanks for your patience.

  5. investigating Sep 12, 2025, 10:41 AM UTC

    A fix has been deployed and we are currently monitoring its effectiveness. We’ll update you once we confirm the issue has been fully resolved.

  6. investigating Sep 12, 2025, 10:59 AM UTC

    This incident has been resolved. All systems are now operating normally. Thank you for your patience.

  7. resolved Sep 12, 2025, 11:39 AM UTC

    We’ve confirmed the issue has been resolved and services are back to normal. Thank you for bearing with us.

Read the full incident report →

Minor August 29, 2025 Delay in creating contacts with possible impact on other product areas 5h 43m Shopify, Segments, Integrations

Started Aug 29, 2025, 03:22 AM UTC· resolved Aug 29, 2025, 09:05 AM UTC

  1. investigating Aug 29, 2025, 03:22 AM UTC

    There is a delay in creating contacts, with a possible impact on other product areas. Team is investigating and monitoring.

  2. identified Aug 29, 2025, 03:23 AM UTC

    The issue has been identified and the team is working on a fix.

  3. monitoring Aug 29, 2025, 06:19 AM UTC

    The queue is decreasing; we are monitoring the situation.

  4. monitoring Aug 29, 2025, 09:05 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 29, 2025, 09:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 20, 2025 Possible delays on segments builds 25m Segments

Started Aug 20, 2025, 02:43 PM UTC· resolved Aug 20, 2025, 03:08 PM UTC

  1. identified Aug 20, 2025, 02:43 PM UTC

    We’ve become aware of a potential issue affecting Segments builds. Our team is working on the resolution.

  2. monitoring Aug 20, 2025, 02:50 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Aug 20, 2025, 03:08 PM UTC

    We’ve confirmed the issue has been fully resolved and services are back to normal.

Read the full incident report →

Major July 22, 2025 Contact export not loading 1h 46m Segments

Started Jul 22, 2025, 01:01 PM UTC· resolved Jul 22, 2025, 02:47 PM UTC

  1. investigating Jul 22, 2025, 01:01 PM UTC

    We’re currently investigating a potential issue that could be affecting parts of the platform.

  2. monitoring Jul 22, 2025, 01:17 PM UTC

    The fix has been implemented and we are monitoring the results.

  3. monitoring Jul 22, 2025, 02:45 PM UTC

    We’ve confirmed the issue has been fully resolved and services are back to normal. Thanks for your patience

  4. resolved Jul 22, 2025, 02:47 PM UTC

    This incident has been resolved. Thanks for your patience

Read the full incident report →