Omnisend incident
"Something went wrong. Please reload the page or contact support"
Omnisend experienced a critical incident on April 20, 2026 affecting Email and SMS, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
EmailSMS
Update timeline
- investigating Apr 20, 2026, 04:44 PM UTC
We’re currently experiencing an issue affecting campaign sending. You may see an error such as “Something went wrong. Please reload the page or contact support.” Our team is aware of this and is actively working to resolve it. We appreciate your patience while we restore normal functionality.
- investigating Apr 20, 2026, 04:56 PM UTC
We are continuing to investigate this issue.
- investigating Apr 20, 2026, 04:58 PM UTC
We are continuing to investigate this issue.
- resolved Apr 20, 2026, 05:02 PM UTC
This incident has been resolved.