Omnisend incident

Degraded Performance in Sending Email Messages and functionality of Campaing and Automations tabs

Resolved after 1 hour 41 minutes, affecting Email and Shopify and 1 more, on March 13, 2026.

resolved Mar 13, 2026, 12:38 PM UTC

We’ve confirmed the issue has been fully resolved and services are back to normal.

Started
Mar 13, 2026, 10:56 AM UTC
Resolved
Mar 13, 2026, 12:38 PM UTC
Duration
1h 41m
Detected by Pingoru
Mar 13, 2026, 10:56 AM UTC

Affected components

EmailShopifyBigCommerceCampaignsAutomationWooCommerceWix

Update timeline

  1. investigating Mar 13, 2026, 10:56 AM UTC

    Our team is investigating and working to resolve this as quickly as possible.

  2. investigating Mar 13, 2026, 11:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 13, 2026, 12:38 PM UTC

    We’ve confirmed the issue has been fully resolved and services are back to normal.

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