Resolved after 1 hour 18 minutes, affecting Email and Shopify and 1 more, on September 12, 2025.
We’ve confirmed the issue has been resolved and services are back to normal. Thank you for bearing with us.
Affected components
Update timeline
- investigating Sep 12, 2025, 10:21 AM UTC
We are currently investigating this incident.
- investigating Sep 12, 2025, 10:26 AM UTC
We are continuing to investigate this issue.
- investigating Sep 12, 2025, 10:28 AM UTC
The delay is visible only for email Campaigns.
- investigating Sep 12, 2025, 10:29 AM UTC
We’re continuing to investigate the issue and will share more details as soon as they become available. Thanks for your patience.
- investigating Sep 12, 2025, 10:41 AM UTC
A fix has been deployed and we are currently monitoring its effectiveness. We’ll update you once we confirm the issue has been fully resolved.
- investigating Sep 12, 2025, 10:59 AM UTC
This incident has been resolved. All systems are now operating normally. Thank you for your patience.
- resolved Sep 12, 2025, 11:39 AM UTC
We’ve confirmed the issue has been resolved and services are back to normal. Thank you for bearing with us.
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