Omnisend incident

Data Update Delay

Minor Resolved View vendor source →

Omnisend experienced a minor incident on April 10, 2026 affecting Email and Shopify and 1 more component, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 02:22 PM UTC
Resolved
Apr 10, 2026, 06:04 PM UTC
Duration
3h 42m
Detected by Pingoru
Apr 10, 2026, 02:22 PM UTC

Affected components

EmailShopifySMSBigCommercePush NotificationsAutomationWooCommerceWixSegmentsReporting

Update timeline

  1. investigating Apr 10, 2026, 02:22 PM UTC

    Some data is currently not updating as expected. Our team has identified the issue and is working on a fix. We’ll share updates as soon as possible.

  2. investigating Apr 10, 2026, 02:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 10, 2026, 02:25 PM UTC

    We’ve applied a fix and are currently monitoring the results. Data should start catching up within the next few hours.

  4. monitoring Apr 10, 2026, 02:32 PM UTC

    We’re continuing to monitor the fix while data catches up. We’ll share another update once everything is fully restored.

  5. resolved Apr 10, 2026, 06:04 PM UTC

    A fix has been implemented, and everything is now fully restored.