Omnisend incident
Delay in creating contacts with possible impact on other product areas
Minor Vendor's status page →
Resolved after 5 hours 43 minutes, affecting Shopify and Segments and 1 more, on August 29, 2025.
We are continuing to monitor for any further issues.
Affected components
ShopifySegmentsIntegrations
Update timeline
- investigating Aug 29, 2025, 03:22 AM UTC
There is a delay in creating contacts, with a possible impact on other product areas. Team is investigating and monitoring.
- identified Aug 29, 2025, 03:23 AM UTC
The issue has been identified and the team is working on a fix.
- monitoring Aug 29, 2025, 06:19 AM UTC
The queue is decreasing; we are monitoring the situation.
- monitoring Aug 29, 2025, 09:05 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 29, 2025, 09:05 AM UTC
This incident has been resolved.
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