Omnisend incident

Forms AI generation not working

Minor Resolved View vendor source →

Omnisend experienced a minor incident on November 21, 2025 affecting Shopify and BigCommerce and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 09:13 AM UTC
Resolved
Nov 21, 2025, 09:36 AM UTC
Duration
22m
Detected by Pingoru
Nov 21, 2025, 09:13 AM UTC

Affected components

ShopifyBigCommerceWooCommerceWixSignup Forms

Update timeline

  1. investigating Nov 21, 2025, 09:13 AM UTC

    We are currently investigating this issue.

  2. identified Nov 21, 2025, 09:17 AM UTC

    The issue has been identified and we are working towards resolving it.

  3. monitoring Nov 21, 2025, 09:35 AM UTC

    The issue-causing change was identified and rolled back. We are monitoring the incident.

  4. resolved Nov 21, 2025, 09:36 AM UTC

    This incident has been resolved.