Omnisend experienced a major incident on July 22, 2025 affecting Segments, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Segments
Update timeline
- investigating Jul 22, 2025, 01:01 PM UTC
We’re currently investigating a potential issue that could be affecting parts of the platform.
- monitoring Jul 22, 2025, 01:17 PM UTC
The fix has been implemented and we are monitoring the results.
- monitoring Jul 22, 2025, 02:45 PM UTC
We’ve confirmed the issue has been fully resolved and services are back to normal. Thanks for your patience
- resolved Jul 22, 2025, 02:47 PM UTC
This incident has been resolved. Thanks for your patience