Omnisend experienced a major incident on October 8, 2025 affecting Automation and Wix, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 08, 2025, 10:12 AM UTC
We are currently investigating this issue.
- identified Oct 08, 2025, 11:14 AM UTC
Wix are working or resolving the issue. We started to received part of the webhooks.
- monitoring Oct 08, 2025, 11:28 AM UTC
Wix states that they resolved the issue, and we’re now seeing incoming data flowing normally again. We’ll continue to monitor the situation to make sure everything stays stable. Any messages that were delayed during the incident are now being delivered, though some automations may not run as expected because of the time delay. Thank you for your patience while this was being fixed.
- resolved Oct 08, 2025, 11:42 AM UTC
This incident has been fully resolved. Wix has restored normal operation, and data is now being received without delays.