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Official status page: https://status.nuvemshop.com.br · Polled every 5 minutes · 18 components tracked

Real-time Nuvemshop status, recent outages, and incident history — pulled directly from Nuvemshop's official status page at https://status.nuvemshop.com.br every 5 minutes. Pingoru tracks 18 Nuvemshop services and has captured 42 incidents in the last 90 days (96.17% uptime). Get email, Slack, Discord, or webhook alerts the moment Nuvemshop reports a new incident — free for 5 monitors, no credit card.

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Nuvemshop uptime 96.17% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Problemas no Checkout QR Code Pix e Atualização de Pagamento
    Resolved 25m
    Started Apr 29, 2026, 11:59 AM UTC · Resolved Apr 29, 2026, 12:24 PM UTC
    VendasAdministrador NuvemshopCheckout
    2 updates · show timeline
    • identified · Apr 29, 2026, 11:59 AM UTC

      Nossa equipe técnica descobriu a causa do problema que podem estar causando lentidão na criação do QR Code para pagamentos via PIX momentaneamente e já está trabalhando para resolver o problema. Assim que for resolvido, iremos enviar uma nova mensagem aqui.

    • resolved · Apr 29, 2026, 12:24 PM UTC

      Informamos que a instabilidade no checkout na geração de QR Code e na atualização dos status dos pedidos ocorreu das 07:28 às 08:45. já está resolvida e você pode voltar a gerenciar sua loja normalmente.

    Latest: Informamos que a instabilidade no checkout na geração de QR Code e na atualização dos status dos pedidos ocorreu das 07:28 às 08:45. já está resolvida e você pode voltar a gerencia…

  2. Indisponibilidade no Painel Nuvem Pago
    Resolved 5m
    Started Apr 27, 2026, 06:38 PM UTC · Resolved Apr 27, 2026, 06:43 PM UTC
    Painel Nuvem Pago
    2 updates · show timeline
    • identified · Apr 27, 2026, 06:38 PM UTC

      Estamos com problemas no acesso ao Painel Nuvem Pago. O time já identificou a causa e estamos subindo a correção.

    • resolved · Apr 27, 2026, 06:43 PM UTC

      O acesso ao Painel Nuvem Pago já se encontra normalizado. Tivemos indisponibilidade durante o seguinte período: 15:22 às 15:40.

    Latest: O acesso ao Painel Nuvem Pago já se encontra normalizado. Tivemos indisponibilidade durante o seguinte período: 15:22 às 15:40.

  3. O incidente com o Chat Nube foi restabelecido.
    Resolved —
    Started Apr 24, 2026, 05:19 PM UTC · Resolved Apr 24, 2026, 05:16 PM UTC
    1 update · show timeline
    • resolved · Apr 24, 2026, 05:19 PM UTC

      O serviço Chat Nube já está restabelecido. Tivemos indisponibilidade durante o seguinte período: das 13:24 às 13:36.

    Latest: O serviço Chat Nube já está restabelecido. Tivemos indisponibilidade durante o seguinte período: das 13:24 às 13:36.

  4. Nuvem Pago - Instabilidade nas Compras com Cartões de Crédito Armazenados (Nuvem)
    Resolved 7m
    Started Apr 23, 2026, 11:45 PM UTC · Resolved Apr 23, 2026, 11:53 PM UTC
    Processamento de Cartão
    2 updates · show timeline
    • identified · Apr 23, 2026, 11:45 PM UTC

      Estamos identificando uma indisponibilidade nos pagamentos de cartão de créditos feitos com nossa carteira digital Nuvem. O time técnico já está trabalhando para solucionar

    • resolved · Apr 23, 2026, 11:53 PM UTC

      Os pagamentos com cartão de crédito já estão normalizados. Tivemos indisponibilidade durante o seguinte período: 20:23 às 20:41.

    Latest: Os pagamentos com cartão de crédito já estão normalizados. Tivemos indisponibilidade durante o seguinte período: 20:23 às 20:41.

  5. Problemas técnicos nas lojas
    Resolved 2h 30m
    Started Apr 22, 2026, 06:40 PM UTC · Resolved Apr 22, 2026, 09:10 PM UTC
    Vendas
    1 update · show timeline
    • investigating · Apr 22, 2026, 06:40 PM UTC

      Detectamos atividade incomum em algumas lojas. Nossa equipe já está investigando. Compartilharemos mais informações nos próximos minutos.

    Latest: Detectamos atividade incomum em algumas lojas. Nossa equipe já está investigando. Compartilharemos mais informações nos próximos minutos.

See the full Nuvemshop outage history

37 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 20 incidents
  • Problemas no Checkout QR Code Pix e Atualização de Pagamento Resolved
    Started Apr 29, 2026, 11:59 AM UTC · Resolved Apr 29, 2026, 12:24 PM UTC · 25m
  • Indisponibilidade no Painel Nuvem Pago Resolved
    Started Apr 27, 2026, 06:38 PM UTC · Resolved Apr 27, 2026, 06:43 PM UTC · 5m
  • O incidente com o Chat Nube foi restabelecido. Resolved
    Started Apr 24, 2026, 05:19 PM UTC · Resolved Apr 24, 2026, 05:16 PM UTC · —
  • Nuvem Pago - Instabilidade nas Compras com Cartões de Crédito Armazenados (Nuvem) Resolved
    Started Apr 23, 2026, 11:45 PM UTC · Resolved Apr 23, 2026, 11:53 PM UTC · 7m
  • Problemas técnicos nas lojas Resolved
    Started Apr 22, 2026, 06:40 PM UTC · Resolved Apr 22, 2026, 09:10 PM UTC · 2h 30m
  • Instabilidades na impressão de etiquetas com Correios Resolved
    Started Apr 22, 2026, 12:13 PM UTC · Resolved Apr 22, 2026, 12:51 PM UTC · 37m
  • [Nuvem Pago - Instabilidade no Saque] Resolved
    Started Apr 20, 2026, 02:11 PM UTC · Resolved Apr 20, 2026, 03:35 PM UTC · 1h 23m
  • Instabilidade em Nuvem Envio - Transportadora Correios Resolved
    Started Apr 20, 2026, 01:41 PM UTC · Resolved Apr 20, 2026, 11:54 PM UTC · 10h 12m

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Track Nuvemshop uptime & incident history

See 90 days of Nuvemshop uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

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Frequently asked questions

What is Nuvemshop's uptime?
Over the last 90 days, Nuvemshop reported 96.17% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.nuvemshop.com.br — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Nuvemshop's uptime history rolling forward in real time.
Has Nuvemshop had outages in 2026?
Yes — Nuvemshop has had 42 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Nuvemshop outage?
The most recent Nuvemshop incident was "Problemas no Checkout QR Code Pix e Atualização de Pagamento", which started on April 29, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://status.nuvemshop.com.br. See the full incident card above for affected components and the update timeline.
How often does Nuvemshop have outages?
Based on the last 90 days, Nuvemshop averages 14.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Nuvemshop's status page?
Nuvemshop's official status page is https://status.nuvemshop.com.br. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Nuvemshop down right now?
Nuvemshop is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Nuvemshop reports a change. Current status is based on 18 tracked services.
How does Pingoru know if Nuvemshop is down?
We read https://status.nuvemshop.com.br directly, using Nuvemshop's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Nuvemshop has an outage?
Create a free Pingoru account and add Nuvemshop as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Nuvemshop's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Nuvemshop incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Nuvemshop issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Nuvemshop status?
We use Nuvemshop's own status page at https://status.nuvemshop.com.br. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Nuvemshop components are reporting operational. No incidents are currently affecting service.

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