Nuvemshop incident

Instabilidade na integração do Nuvem Chat [Somente para novas conexões]

Minor Resolved View vendor source →

Nuvemshop experienced a minor incident on May 6, 2026 affecting Administrador Nuvemshop and Nuvem Chat, lasting 13h 25m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 10:23 PM UTC
Resolved
May 07, 2026, 11:49 AM UTC
Duration
13h 25m
Detected by Pingoru
May 06, 2026, 10:23 PM UTC

Affected components

Administrador NuvemshopNuvem Chat

Update timeline

  1. monitoring May 06, 2026, 10:23 PM UTC

    Este problema afeta apenas novas conexões ao Nuvem Chat da Meta. A Meta já implementou uma correção e continuamos monitorando o serviço.

  2. resolved May 07, 2026, 11:49 AM UTC

    As instabilidades foram resolvidas pela equipe Meta, e novas conexões agora podem ser feitas sem problemas.

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