Is Nutshell down?
Last checked 2m agoNo incidents right now.
Nutshell is operational right now. Last checked 2m ago; the most recent incident resolved 11d ago.
Real-time Nutshell status, recent outages, and incident history: pulled directly from Nutshell's official status page at status.nutshell.com every 5 minutes. Pingoru tracks 12 Nutshell services and has captured 3 incidents in the last 90 days (98.61% uptime). Get email, Slack, Discord, or webhook alerts the moment Nutshell reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Nutshell applicationNutshell Marketing outgoing email
Timeline · 3 updates
- monitoring · Oct 21, 2026, 02:14 PM UTC
Nutshell is aware of the PHP2Shell security vulnerability and we have taken steps to secure any affected servers. A few services were unable to be properly secured without risk of attack, and have been temporarily disabled. We expect these services to be re-enabled later this morning when a patch has been applied. The following services are affected: - Landing pages hosted on custom domains - Email link tracking using custom domains - Scheduler pages hosted on custom domains
- monitoring · Oct 21, 2026, 02:14 PM UTC
We are continuing to monitor for any further issues.
- resolved · Oct 21, 2026, 05:25 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Nutshell application
Timeline · 3 updates
- investigating · Oct 20, 2026, 02:32 PM UTC
We have issued a request to host our status page with a new vendor. We are working with them to also import past events and subscriptions.
- monitoring · Oct 20, 2026, 02:32 PM UTC
The new vendor is having problems issuing a certificate for the website hosting. We have a ticket open with support and hope to have that resolved soon.
- resolved · Oct 20, 2026, 09:11 PM UTC
We have reverted the status page host migration at this time.
Latest: We have reverted the status page host migration at this time.
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- Nutshell applicationNutshell Marketing outgoing emailClick-to-callNutshell Intelligence
Timeline · 4 updates
- investigating · Sep 28, 2026, 06:49 PM UTC
We've identified an issue with one of our database clusters, which is causing Nutshell to be unavailable for some customers. Our team is actively investigating and the status will be updated as this progresses. Thank you for your patience.
- monitoring · Sep 28, 2026, 07:32 PM UTC
We have applied several changes and are seeing improved responses. We are continuing to monitoring the results.
- monitoring · Sep 28, 2026, 07:34 PM UTC
We are continuing to monitor for any further issues.
- resolved · Sep 29, 2026, 02:04 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 12 components checked every 5 minutesThe longest incident in the last year, Database Issue on September 28, 2026, ran for 7 hours. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- Nutshell application6
- Nutshell Marketing outgoing email3
- Click-to-call2
- Nutshell Intelligence2
- Inbound email1
Latest incidents
- PHP2Shell Response
Nutshell is aware of the PHP2Shell security vulnerability and we have taken steps to secure any affected servers. A few services were unable to be properly…
- Status page migration
We have issued a request to host our status page with a new vendor. We are working with them to also import past events and subscriptions.
- Database Issue
We've identified an issue with one of our database clusters, which is causing Nutshell to be unavailable for some customers. Our team is actively investigating…
- PHP2Shell Response ResolvedStarted Oct 21, 2026, 02:14 PM UTC · Resolved Oct 21, 2026, 05:25 PM UTC · 3h 11m
- Status page migration ResolvedStarted Oct 20, 2026, 02:32 PM UTC · Resolved Oct 20, 2026, 09:11 PM UTC · 6h 39m
- Database Issue ResolvedStarted Sep 28, 2026, 06:49 PM UTC · Resolved Sep 29, 2026, 02:04 AM UTC · 7h 14m