NUACOM experienced a notice incident on July 23, 2025 affecting Desktop App, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Desktop App
Update timeline
- investigating Jul 23, 2025, 01:50 PM UTC
Wea re currently investigating the this issue
- investigating Jul 23, 2025, 02:02 PM UTC
Please reload the desktop app by clicking on View → Reload (located at the top left corner of the app). This will make the app operational again. We apologise for the inconvenience caused.
- resolved Jul 23, 2025, 04:39 PM UTC
This incident has been resolved, all systems are fully operational. please reload your desktop app if stilll affected; How to reload the app: 1. Click on “View” in the top-left menu of the app. 2. Select “Reload” from the dropdown.