NUACOM experienced a minor incident on February 19, 2026 affecting Desktop App and Mobile App and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Desktop AppMobile AppCloud PBXIncoming CallsOutbound Calls
Update timeline
- identified Feb 19, 2026, 09:56 AM UTC
We have identified an issue with a recent update that is affecting our database, slowing it down. We are rolling back the changes and will come with an update soon.
- monitoring Feb 19, 2026, 10:16 AM UTC
The rollback has been implemented at 10:04 GMT, and we are monitoring the systems.
- resolved Feb 19, 2026, 10:31 AM UTC
The issue has been resolved. Apologies for the inconvenience caused.