NUACOM incident

Issues making and receiving calls

Minor Resolved View vendor source →
Started
Feb 19, 2026, 09:56 AM UTC
Resolved
Feb 19, 2026, 10:31 AM UTC
Duration
34m
Detected by Pingoru
Feb 19, 2026, 09:56 AM UTC

Affected components

Desktop AppMobile AppCloud PBXIncoming CallsOutbound Calls

Update timeline

  1. identified Feb 19, 2026, 09:56 AM UTC

    We have identified an issue with a recent update that is affecting our database, slowing it down. We are rolling back the changes and will come with an update soon.

  2. monitoring Feb 19, 2026, 10:16 AM UTC

    The rollback has been implemented at 10:04 GMT, and we are monitoring the systems.

  3. resolved Feb 19, 2026, 10:31 AM UTC

    The issue has been resolved. Apologies for the inconvenience caused.

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