NUACOM incident

Issue with call audio using desktop app

Minor Resolved View vendor source →

NUACOM experienced a minor incident on December 3, 2025 affecting Desktop App, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 11:51 AM UTC
Resolved
Dec 03, 2025, 12:27 PM UTC
Duration
35m
Detected by Pingoru
Dec 03, 2025, 11:51 AM UTC

Affected components

Desktop App

Update timeline

  1. investigating Dec 03, 2025, 11:51 AM UTC

    We are currently investigating the issue.

  2. resolved Dec 03, 2025, 12:27 PM UTC

    The issue with the calls using the desktop app is now resolved, apologies for the inconvenience caused. The team is investigating the root cause.