Is NUACOM down?
Last checked 5m agoNo incidents right now.
NUACOM is operational right now. Last checked 5m ago; the most recent incident resolved 8d ago.
Real-time NUACOM status, recent outages, and incident history — pulled directly from NUACOM's official status page at http://status.nuacom.com every 5 minutes. Pingoru tracks 11 NUACOM services and has captured 5 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment NUACOM reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Incoming Calls
Timeline · 5 updates
- investigating · Jul 21, 2026, 03:51 PM UTC
We are investigating reports of one-way audio affecting a subset of inbound calls, where the caller cannot be heard by the answering agent.
- investigating · Jul 21, 2026, 03:51 PM UTC
Analysis indicates the issue originates with our upstream telephony carrier rather than the Nuacom platform, and it affects individual calls intermittently rather than all traffic. Outbound calls and the majority of inbound calls are unaffected. We have raised a fault with the carrier and will update as we learn more.
- identified · Jul 21, 2026, 03:52 PM UTC
The issue has been identified and the issue is raised with upstream provider.
- identified · Jul 21, 2026, 03:52 PM UTC
We are continuing to work on a fix for this issue.
- resolved · Jul 22, 2026, 09:06 AM UTC
This issue was resolved last night 11:30PM by the upstream provider.
Latest: This issue was resolved last night 11:30PM by the upstream provider.
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Timeline · 1 update
- resolved · Jul 21, 2026, 03:50 PM UTC
We are investigating reports of one-way audio affecting a subset of inbound calls, where the caller cannot be heard by the answering agent.
Latest: We are investigating reports of one-way audio affecting a subset of inbound calls, where the caller cannot be heard by the answering agent.
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- Incoming Calls
Timeline · 4 updates
- investigating · Jul 06, 2026, 08:34 AM UTC
Small number of accounts may experience issues with incoming audio
- identified · Jul 06, 2026, 08:36 AM UTC
The issue has been identified and a fix is currently being applied. We will post a further update once the service has been fully restored.
- monitoring · Jul 06, 2026, 09:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 06, 2026, 11:07 AM UTC
Resolved — The outgoing call issue affecting select accounts has been fully resolved. The root cause has been identified and an internal investigation is ongoing to prevent recurrence. We apologise for the disruption caused.
Latest: Resolved — The outgoing call issue affecting select accounts has been fully resolved. The root cause has been identified and an internal investigation is ongoing to prevent recurre…
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- Outbound Calls
Timeline · 4 updates
- investigating · Jun 11, 2026, 01:50 PM UTC
We wanted to let you know that we are currently seeing an issue with outgoing calls affecting a small number of accounts. Our team is on it and working to resolve this as quickly as possible. Incoming calls are working as normal. We will keep you updated and apologise for any disruption caused.
- identified · Jun 11, 2026, 02:09 PM UTC
Our team has identified the cause of the outgoing call issue. We are working on a fix right now and aim to have everything back to normal as soon as possible. We will update you again once it is resolved.
- monitoring · Jun 11, 2026, 02:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 11, 2026, 02:10 PM UTC
We are pleased to confirm that the outgoing call issue affecting a select number of accounts has been fully resolved.
Latest: We are pleased to confirm that the outgoing call issue affecting a select number of accounts has been fully resolved.
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- Incoming Calls
Timeline · 4 updates
- investigating · May 06, 2026, 09:45 AM UTC
We are currently experiencing an issue affecting incoming calls. Some customers may find that inbound calls are not being received. Our team is actively investigating the cause. Further updates will be posted here shortly.
- identified · May 06, 2026, 09:53 AM UTC
We have identified the cause of the issue affecting incoming calls. Our engineers are currently monitoring the situation closely. We appreciate your patience and will continue to provide updates.
- monitoring · May 06, 2026, 10:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · May 06, 2026, 12:55 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Started Jul 21, 2026, 03:51 PM UTC · Resolved Jul 22, 2026, 09:06 AM UTC · 17h 14m
- Started Jul 21, 2026, 03:50 PM UTC · Resolved Jul 21, 2026, 08:00 AM UTC · —
- Issues with incoming audio on calls ResolvedStarted Jul 06, 2026, 08:34 AM UTC · Resolved Jul 06, 2026, 11:07 AM UTC · 2h 32m
- Started Jun 11, 2026, 01:50 PM UTC · Resolved Jun 11, 2026, 02:10 PM UTC · 19m
- Issue with incoming calls ResolvedStarted May 06, 2026, 09:45 AM UTC · Resolved May 06, 2026, 12:55 PM UTC · 3h 10m