NUACOM experienced a minor incident on May 6, 2026 affecting Incoming Calls, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 09:45 AM UTC
We are currently experiencing an issue affecting incoming calls. Some customers may find that inbound calls are not being received. Our team is actively investigating the cause. Further updates will be posted here shortly.
- identified May 06, 2026, 09:53 AM UTC
We have identified the cause of the issue affecting incoming calls. Our engineers are currently monitoring the situation closely. We appreciate your patience and will continue to provide updates.
- monitoring May 06, 2026, 10:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 12:55 PM UTC
This incident has been resolved.
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