NUACOM incident

Mobile app degraded performance, you may have issue to make and receive calls

Major Resolved View vendor source →

NUACOM experienced a major incident on April 7, 2026 affecting Mobile App and Incoming Calls and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 12:49 PM UTC
Resolved
Apr 07, 2026, 01:22 PM UTC
Duration
32m
Detected by Pingoru
Apr 07, 2026, 12:49 PM UTC

Affected components

Mobile AppIncoming CallsOutbound Calls

Update timeline

  1. investigating Apr 07, 2026, 12:49 PM UTC

    We are investigating the issue

  2. identified Apr 07, 2026, 01:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 07, 2026, 01:22 PM UTC

    The issue has now been resolved. To apply the changes, please log out of the mobile app and log back in.