Neon One incident
Minor Slowdown - Neon CRM Next Generation Events data
Resolved after 1 hour 46 minutes, affecting Neon CRM, on March 25, 2025.
The delay is resolved as of 12:33pm CST and we are monitoring to ensure performance.
Affected components
Update timeline
- investigating Mar 25, 2025, 04:34 PM UTC
We have identified an issue where new events and sales made in the Next Generation Events module are not showing on the events list page and account pages immediately due to a data slowdown. We are currently working on a resolution. No data is lost, but data flow to the Events list and account pages has been slowed down - all data will appear as expected after a delay.
- monitoring Mar 25, 2025, 05:40 PM UTC
The delay is resolved as of 12:33pm CST and we are monitoring to ensure performance.
- resolved Mar 25, 2025, 06:21 PM UTC
This incident has been resolved.
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