Neon One incident

System Slowdown - Arts People / 5/9/2025

Resolved after 1 hour 46 minutes, affecting Arts People, on May 9, 2025.

monitoring May 09, 2025, 05:27 PM UTC

Earlier today, we identified a query that caused a temporary slowdown in our system's performance. Our team promptly resolved the issue, and all systems are now operating normally. We're implementing a permanent fix to prevent this from happening again and will continue to monitor performance closely throughout the day. Thank you for your patience.

Started
May 09, 2025, 05:27 PM UTC
Resolved
May 09, 2025, 07:14 PM UTC
Duration
1h 46m
Detected by Pingoru
May 09, 2025, 05:27 PM UTC

Affected components

Arts People

Update timeline

  1. monitoring May 09, 2025, 05:27 PM UTC

    Earlier today, we identified a query that caused a temporary slowdown in our system's performance. Our team promptly resolved the issue, and all systems are now operating normally. We're implementing a permanent fix to prevent this from happening again and will continue to monitor performance closely throughout the day. Thank you for your patience.

  2. resolved May 09, 2025, 07:14 PM UTC

    This incident has been resolved

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