Neon One incident

Neon CRM Slowdown

Resolved after 22 hours 36 minutes, affecting Neon CRM, on June 10, 2025.

resolved Jun 11, 2025, 02:21 PM UTC

The issues causing slow responses in Neon CRM are resolved. Please contact our support team with any further questions or concerns.

Started
Jun 10, 2025, 03:44 PM UTC
Resolved
Jun 11, 2025, 02:21 PM UTC
Duration
22h 36m
Detected by Pingoru
Jun 10, 2025, 03:44 PM UTC

Affected components

Neon CRM

Update timeline

  1. investigating Jun 10, 2025, 03:44 PM UTC

    We are currently investigating slow responses in Neon CRM. Updates will be posted here as more information is available.

  2. identified Jun 10, 2025, 04:47 PM UTC

    We have identified the issue causing slow response times in Neon CRM and are working on implementing a fix. Updates will be posted here when we have more information.

  3. monitoring Jun 10, 2025, 05:44 PM UTC

    A fix has been implemented and performance has returned to normal. We will continue to monitor closely. Please contact our support team with any further questions or concerns.

  4. monitoring Jun 10, 2025, 10:19 PM UTC

    The issues causing slow responses in Neon CRM are resolved. We will continue to monitor. Please contact our support team with any further questions or concerns.

  5. resolved Jun 11, 2025, 02:21 PM UTC

    The issues causing slow responses in Neon CRM are resolved. Please contact our support team with any further questions or concerns.

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