Neon One incident

Admin login errors

Resolved after 3 hours 9 minutes, on October 6, 2025.

monitoring Oct 06, 2025, 07:51 PM UTC

A fix has been implemented for an issue with Admin login for Neon Giving Days. Admins were seeing a blank, white screen upon login rather than being correctly logged in. This issue is resolved as of 1:40pm CST, and we are monitoring to confirm no issues reoccur.

Started
Oct 06, 2025, 07:51 PM UTC
Resolved
Oct 06, 2025, 11:01 PM UTC
Duration
3h 9m
Detected by Pingoru
Oct 06, 2025, 07:51 PM UTC

Update timeline

  1. monitoring Oct 06, 2025, 07:51 PM UTC

    A fix has been implemented for an issue with Admin login for Neon Giving Days. Admins were seeing a blank, white screen upon login rather than being correctly logged in. This issue is resolved as of 1:40pm CST, and we are monitoring to confirm no issues reoccur.

  2. resolved Oct 06, 2025, 11:01 PM UTC

    This incident has been resolved.

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