MRI Software incident
London DC (Maidenhead) - Reported Incident - Identified
Ongoing since 01:09 PM UTC, affecting Housing Enterprise - EMEA and Open Accounts - EMEA and 1 more.
Dear MRI Client, We have identified the source of the issue affecting London DC (Maidenhead). Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved. Thank you for your patience while we address this. Regards, MRI Software
Affected components
Update timeline
- investigating Nov 04, 2026, 01:09 PM UTC
Dear MRI Client, We are aware of a potential issue which started on 04-Nov-2026 at 12:28 UTC affecting London DC (Maidenhead). Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
- identified Nov 04, 2026, 02:06 PM UTC
Dear MRI Client, We have identified the source of the issue affecting London DC (Maidenhead). Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved. Thank you for your patience while we address this. Regards, MRI Software
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