MRI Software incident

Report Gateway - NA - Reported Incident - Investigation Underway

Minor Ongoing View vendor source →

MRI Software is currently experiencing a minor incident affecting Report Gateway - North America, which began 12h ago. The vendor's full update timeline is below.

Started
Oct 13, 2026, 09:55 PM UTC
Resolved
Ongoing
Duration
● 11h 54m
Detected by Pingoru
Oct 13, 2026, 09:55 PM UTC

Affected components

Report Gateway - North America

Update timeline

  1. investigating Oct 13, 2026, 09:55 PM UTC

    Dear MRI Client, We have received reports of an issue beginning on 17 September 2026 at 16:51 UTC that may impact Report Gateway Processing. Some users may experience delays with report delivery. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software