Moveworks experienced a minor incident on August 11, 2026 affecting Enterprise Approvals, lasting 20h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise Approvals
Update timeline
- monitoring Aug 11, 2026, 05:45 PM UTC
We identified an issue affecting multiple customers where approval requests were processed successfully, but users encountered a “You don’t have access to the request” error when retrieving the updated record. Engineering has deployed a fix and is currently monitoring the system to ensure stability. We will share additional updates as they become available.
- resolved Aug 12, 2026, 02:38 PM UTC
This incident has been resolved.