Moveworks incident
Agent Studio — Compound Action Testing Failing
Moveworks experienced a minor incident on June 26, 2026 affecting Plugins Workspace, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Plugins Workspace
Update timeline
- identified Jun 26, 2026, 06:09 PM UTC
We have identified an issue affecting the testing of compound actions in Agent Studio, where users may see a "Failed to process custom action" error. A fix is currently being deployed. This issue is limited to the testing experience only — compound actions already running in the assistant are not affected. We'll share another update once the fix has been rolled out and verified.
- monitoring Jun 26, 2026, 06:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2026, 08:03 PM UTC
This incident has been resolved