Moveworks experienced a major incident on June 23, 2026 affecting Enterprise Search and Connectors, lasting 50d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 23, 2026, 09:15 AM UTC
Permissions ingestion has been failing for Unily connectors. This is due to Unily deprecating their Permissions API, we are working with them to find a way forward. We will keep you posted on the progress. Until then, the newly added or updated permissions won't be ingested. We sincerely apologise for the inconvenience caused.
- identified Jun 23, 2026, 05:52 PM UTC
Unily has confirmed a fix is being packaged. Once it's available, customers will need to upgrade to the patched version. We encourage impacted customers to reach out to Unily directly, and we'll share more details as we have them.
- resolved Aug 12, 2026, 02:38 PM UTC
This incident has been resolved.