Moveworks incident

Potential Search Retrieval Degradation

Moveworks is currently experiencing a minor incident affecting Enterprise Search, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 05:15 PM UTC
Resolved
Ongoing
Duration
● 2h 18m
Detected by Pingoru
Jun 22, 2026, 05:15 PM UTC

Affected components

Enterprise Search

Update timeline

  1. identified Jun 22, 2026, 05:15 PM UTC

    We're aware of an issue causing degraded search retrieval for Knowledge Base articles and files. Affected customers may see incomplete or missing content in search results. Our engineering team has identified the issue and is actively deploying a fix. We apologize for the disruption and appreciate your patience as we work to resolve this. We'll share updates as remediation progresses.

  2. monitoring Jun 22, 2026, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.