Datafordeler degraded performance (CPR-registry) [RESOLVED]
Affected: Datafordeler / CPR-registry
Monthio Outage History
Monthio partial outage · 8 active incidents View live status →Monthio had 32 outages in the last 2 years totaling 7667h 12m of downtime — averaging 1.3 incidents per month.
There were 32 Monthio outages since September 15, 2025 totaling 7667h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.
Danske Bank degraded performance (SE) [RESOLVED]
Affected: Bank integrations
Timeline · 3 updates
- identified May 28, 2026, 11:42 AM UTC
Since the 26th of May, Danske Bank has had degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- monitoring Jun 11, 2026, 08:38 AM UTC
The conversion is stabilizing. We will monitor the situation.
- resolved Jun 13, 2026, 04:29 PM UTC
This incident has been resolved.
Tinglysning degraded performance [RESOLVED]
Affected: Tinglysning
Timeline · 2 updates
- monitoring May 20, 2026, 02:08 PM UTC
ENGLISH Tinglysning has since 15:30 today had degraded performance. Cases finished after this time might miss information from Tinglysning about properties and cars. There is currently no timeframe for a potential fix, so we will continue to monitor the situation and update as soon as the issue has been resolved. DANISH Tinglysning har siden kl. 15:30 i dag haft driftsforstyrrelser. Det er derfor muligt, at nogle ansøgninger, som er færdiggjort efter dette tidspunkt, mangler informationer fra Tinglysning. Vi har på nuværende tidspunkt ikke modtaget udmelding om hvornår situationen forventes løst, men vi holder øje med situationen og vil opdatere når situationen er løst, eller vi ved mere.
- resolved May 26, 2026, 01:54 PM UTC
This incident has been resolved.
Spar Nord Bank degraded performance [RESOLVED]
Affected: Bank integrations
Timeline · 2 updates
- investigating Apr 07, 2026, 09:50 AM UTC
ENGLISH Spar Nord Bank has had degraded performance since the 1st of April, and we are now seeing elevated error calls. Applicants might experience issues trying to connect to Spar Nord Bank in the application flow. We recommend that applicants with accounts in Spar Nord Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Spar Nord Bank har siden d. 1. april haft driftsforstyrrelser. Ansøgere oplever problemer, når de i ansøgningen forsøger at logge ind på Spar Nord Bank. Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Spar Nord Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
- resolved Apr 07, 2026, 12:37 PM UTC
The issue was due to a recent change in the online bank, in relation to the fusion between Nykredit and Spar Nord. Applicants with Spar Nord should choose Nykredit instead.
Swedbank and Sparbankerna degraded performance [RESOLVED]
Affected: Bank integrations
Timeline · 2 updates
- identified Apr 07, 2026, 07:56 AM UTC
Swedbank and Sparbankerna have had degraded performance since 12:51 on the 2nd of April, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- resolved Apr 08, 2026, 11:09 AM UTC
This incident has been resolved.
Danske Bank degraded performance [RESOLVED]
Affected: Bank integrations
Timeline · 2 updates
- investigating Mar 31, 2026, 04:07 PM UTC
ENGLISH Danske Bank has, since 14:56 today, had degraded performance, and we are seeing a complete outage. Applicants will experience issues trying to connect to Danske Bank in the application flow. We recommend that applicants with accounts in Danske Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Danske Bank har siden kl. 14:56 haft driftsforstyrrelser, og vi ser nu et totalt nedbrud. Ansøgere vil opleve problemer, når de i ansøgningen forsøger at logge ind på Danske Bank. Vi anbefaler, at ansøgere som oplever problemer prøver at udfylde deres ansøgning efter at Danske Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
- resolved Mar 31, 2026, 09:08 PM UTC
This incident has been resolved.
Degraded performance for MitID
Affected: MitID
Timeline · 2 updates
- monitoring Mar 31, 2026, 11:21 AM UTC
ENGLISH MitID is currently experiencing degraded performance, and applicants can experience issues when using MitID. We will set up a banner in the application flow advising applicants to finish their application later, should they have issues using MitID. DANISH MitID oplever i øjeblikket problemer. Ansøgere kan derfor opleve problemer når de forsøger at anvende MitID i deres ansøgning. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet, hvor vi anbefaler dem at prøve at udfylde deres ansøgning på et senere tidspunkt.
- resolved Mar 31, 2026, 12:08 PM UTC
This incident has been resolved.
Degraded performance for MitID [RESOLVED]
Affected: MitID
Timeline · 2 updates
- monitoring Mar 31, 2026, 08:54 AM UTC
ENGLISH MitID is currently experiencing degraded performance, and applicants can experience issues when using MitID. We will set up a banner in the application flow advising applicants to finish their application later, should they have issues using MitID. DANISH MitID oplever i øjeblikket problemer. Ansøgere kan derfor opleve problemer når de forsøger at anvende MitID i deres ansøgning. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet, hvor vi anbefaler dem at prøve at udfylde deres ansøgning på et senere tidspunkt.
- resolved Mar 31, 2026, 10:28 AM UTC
This incident has been resolved.
Degraded performance for eSkat
Affected: eSkat
Timeline · 3 updates
- identified Mar 31, 2026, 07:18 AM UTC
ENGLISH eSkat has had degraded performance since 09:07 today. Applicants may experience longer response times or be unable to log in to eSkat. We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. DANISH eSkat har siden kl. 09:07 i dag haft driftsforstyrrelser. Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind. Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
- identified Mar 31, 2026, 07:19 AM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 31, 2026, 08:59 AM UTC
The issue with eSkat has been resolved. The MitID issue is persisting.
Degraded performance for eSkat [RESOLVED]
Affected: eSkat
Timeline · 2 updates
- identified Feb 27, 2026, 09:37 AM UTC
ENGLISH eSkat has had degraded performance since 10:35 today. Applicants may experience longer response times or be unable to log in to eSkat. We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. DANISH eSkat har siden kl. 10:35 i dag haft driftsforstyrrelser. Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind. Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
- resolved Feb 27, 2026, 10:34 AM UTC
This issue is related to MitID and not eSkat. https://info.skat.dk/data.aspx?oid=2460728
Nordea degraded performance [RESOLVED]
Affected: Bank integrationsBank integrationsBank integrationsBank integrations
Timeline · 3 updates
- monitoring Feb 27, 2026, 08:58 AM UTC
ENGLISH Nordea has since 9:00 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Nordea in the application flow. We recommend that applicants with accounts in Nordea try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Nordea har siden kl. 9:00 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Nordea. Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Nordea har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
- monitoring Mar 05, 2026, 08:05 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 05, 2026, 08:58 AM UTC
This incident has been resolved.
Elevated error rates on calls with SDC banks [RESOLVED]
Affected: Bank integrations
Timeline · 2 updates
Ibercaja Banco degraded performance (ES) [RESOLVED]
Affected: Bank integrations
Timeline · 2 updates
- monitoring Feb 24, 2026, 07:41 AM UTC
CaixaBank has since 9:40 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- resolved Mar 25, 2026, 10:34 PM UTC
This incident has been resolved.
Major outage for eSkat [RESOLVED]
Affected: eSkat
Timeline · 2 updates
- identified Feb 17, 2026, 01:02 PM UTC
ENGLISH eSkat has had degraded performance since 13:51 today. Applicants may experience longer response times or be unable to log in to eSkat. We recommend that applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. DANISH eSkat har siden kl. 13:51 i dag haft driftsforstyrrelser. Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind. Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
- resolved Feb 17, 2026, 01:56 PM UTC
This incident has been resolved.
Degraded performance for eIndkomst [RESOLVED]
Affected: eSkat
Timeline · 2 updates
- identified Feb 09, 2026, 12:39 PM UTC
ENGLISH A part of eSkat's services, eIndkomst, has had degraded performance since 13:00 today. This can result in missing information regarding the applicant's income (e.g. payslips). To ensure all information is received in the application, we recommend applicants to wait until the issue is resolved. DANISH Vi har observeret driftsforstyrrelser siden kl. 13:00 på et af eSkats komponenter, eIndkomst. Det er derfor muligt at sager færdiggjort efter dette tidspunkt, kan mangle information om ansøgers indkomst (fx. lønsedler). Vi anbefaler, at ansøgere som skal give adgang til eSkat i deres ansøgning, venter med at udfylde deres ansøgning indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
- resolved Feb 09, 2026, 04:44 PM UTC
ENGLISH ESkat has resolved this incident. All cases were affected by this between 12:42 - 16:11 DANISH Problemstilling er blevet løst af eSkat. Alle sager blev påvirket af dette mellem 12:42 - 16:11
Degraded performance for eSkat (MitID error) [RESOLVED]
Affected: eSkat
Timeline · 2 updates
- identified Feb 04, 2026, 02:17 PM UTC
ENGLISH eSkat has had degraded performance since 14:15 today. Specifically, MitID fails at that step. Applicants may experience longer response times or be unable to log in to eSkat. We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. DANISH eSkat har siden kl. 14:15 i dag haft driftsforstyrrelser. Det er specifikt MitID der fejler ved det trin. Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind. Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
- resolved Feb 05, 2026, 07:47 AM UTC
This incident has been resolved.
Nordea degraded performance (DK) [RESOLVED]
Affected: Bank integrations
Timeline · 3 updates
- investigating Feb 03, 2026, 08:02 AM UTC
ENGLISH Nordea has since 6:55 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Nordea in the application flow. We recommend that applicants with accounts in Nordea try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Nordea har siden kl. 6:55 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Nordea. Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Nordea har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
- monitoring Feb 03, 2026, 09:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 10:02 AM UTC
This incident has been resolved.
Sparbanken Syd degraded performance (SE) [RESOLVED]
Affected: Bank integrations
Timeline · 2 updates
- identified Feb 02, 2026, 12:59 PM UTC
Sparbanken Syd has since the 27th of January had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- resolved Feb 23, 2026, 10:38 AM UTC
This incident has been resolved.
Degraded performance for [RESOLVED]
Affected: eSkat
Timeline · 2 updates
- identified Jan 23, 2026, 10:07 AM UTC
ENGLISH eSkat has had degraded performance since 08:45 today. Applicants may experience longer response times or be unable to log in to eSkat. We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. DANISH eSkat har siden kl. 08:55 i dag haft driftsforstyrrelser. Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind. Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
- resolved Jan 24, 2026, 11:43 AM UTC
This incident has been resolved.
Intercom (chat) is not working [RESOLVED]
Affected: Support
Timeline · 2 updates
- investigating Jan 05, 2026, 02:12 PM UTC
ENGLISH It is currently not possible to chat with our support. Please contact us via [email protected]. We apologize for the inconvenience, and are working on fixing the issue as fast as possible. DANISH Det er i øjeblikket ikke muligt at chatte med vores support. Kontakt os venligst via [email protected] Vi beklager ulejligheden og arbejder på at løse problemet så hurtigt som muligt.
- resolved Jan 05, 2026, 02:56 PM UTC
This incident has been resolved.
Handelsbanken degraded performance (SE) [RESOLVED]
Affected: Bank integrations
Timeline · 5 updates
- identified Dec 19, 2025, 01:27 PM UTC
Handelsbanken has degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. Specifically, they will experience issues with Bank ID, which does not allow them to start the authentication process for Handelsbanken. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- identified Feb 23, 2026, 10:59 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 05, 2026, 08:06 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 10, 2026, 12:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2026, 10:30 PM UTC
This incident has been resolved.
Skjern Bank degraded performance [RESOLVED]
Affected: Bank integrations
Timeline · 2 updates
- investigating Dec 03, 2025, 02:14 PM UTC
ENGLISH Skjern Bank has since 22:02 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Skjern Bank in the application flow. We recommend that applicants with accounts in Skjern Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Skjern Bank har siden kl. 8:41 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Skjern Bank. Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Skjern Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
- resolved Dec 09, 2025, 08:12 AM UTC
This incident has been resolved.
Degraded performance for PensionsInfo
Affected: PensionsInfo
Timeline · 2 updates
- identified Nov 17, 2025, 03:13 PM UTC
ENGLISH PensionsInfo has had degraded performance since 10:00 today. Applicants may experience longer response times or be unable to log in to PensionsInfo. We recommend that applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. DANISH PensionsInfo har siden kl. 10:00 i dag haft driftsforstyrrelser. Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på PensionsInfo, eller at de overhovedet ikke kan logge ind. Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
- resolved Nov 18, 2025, 09:54 AM UTC
This incident has been resolved.
Lansforsakringar degraded performance (SE) [RESOLVED]
Affected: Bank integrations
Timeline · 3 updates
- identified Nov 17, 2025, 01:41 PM UTC
Lansforsakringar has since 10:40 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- identified Nov 19, 2025, 07:31 AM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 25, 2026, 10:31 PM UTC
This incident has been resolved.
ICA degraded performance [RESOLVED]
Affected: Bank integrations
Timeline · 2 updates
- identified Nov 17, 2025, 12:04 PM UTC
ICA has since 10:00 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- resolved Nov 19, 2025, 07:23 AM UTC
This incident has been resolved.