Monthio incident
Elevated error rates on calls with BEC banks [RESOLVED]
Resolved after 2 hours 5 minutes, affecting Bank integrations, on October 23, 2026.
ENGLISH BEC has since 10:29 today had degraded performance. Applicants may experience issues trying to connect to BEC banks in the application flow. BEC banks include: Vestjysk Bank Arbejdernes Landsbank Hvidbjerg Bank A/S PenSam Lægernes Bank Nykredit Bank A/S Andelskassen Fælleskassen Danske Andelskassers Bank A/S Møns Bank Frøslev - Mollerup Sparekasse Frørup Andelskasse Faster Andelskasse Merkur Andelskasse Lollands Bank Fynske Bank Spar Nord Bank A/S Maj Bank A/S Coop Bank GrønlandsBANKEN We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH BEC har siden kl. 10:29 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en BEC bank. Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Affected components
Update timeline
- investigating Oct 23, 2026, 08:42 AM UTC
ENGLISH BEC has since 10:29 today had degraded performance. Applicants may experience issues trying to connect to BEC banks in the application flow. BEC banks include: Vestjysk Bank Arbejdernes Landsbank Hvidbjerg Bank A/S PenSam Lægernes Bank Nykredit Bank A/S Andelskassen Fælleskassen Danske Andelskassers Bank A/S Møns Bank Frøslev - Mollerup Sparekasse Frørup Andelskasse Faster Andelskasse Merkur Andelskasse Lollands Bank Fynske Bank Spar Nord Bank A/S Maj Bank A/S Coop Bank GrønlandsBANKEN We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH BEC har siden kl. 10:29 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en BEC bank. Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
- resolved Oct 23, 2026, 10:48 AM UTC
This incident has been resolved.
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