Monthio experienced a major incident on May 29, 2026 affecting Bank integrations, lasting 60d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 29, 2026, 10:44 AM UTC
ICA has, since 9:35 today, had degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- identified Jun 11, 2026, 08:19 AM UTC
ICA is experiencing issues with their netbank server. We are waiting for a response from the provider.
- identified Jun 20, 2026, 08:24 AM UTC
ICA´s netbank is still unstable. The provider is investigating the issue with the bank.
- resolved Jul 29, 2026, 07:44 AM UTC
This incident has been resolved.