Monthio experienced a major incident on June 13, 2026 affecting Bank integrations, lasting 44d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 13, 2026, 04:33 PM UTC
Swedbank has had degraded performance, and we are now seeing elevated error calls. Applicants might experience issues connecting to the bank during the application flow. We recommend that applicants with accounts at the bank try submitting the application later if they experience issues. We will advise them to do so via a banner in the flow.
- identified Jun 20, 2026, 08:23 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 22, 2026, 08:53 AM UTC
Swedbank is slower to respond to our request, which thereby causes a delay when receiving transaction data. Applicants with this bank will therefore experience a longer loading page when retrieving data. We are in dialogue with the bank, and we are trying to compensate for the delay on our side.
- resolved Jul 28, 2026, 02:14 PM UTC
This incident has been resolved.