Monthio incident

ING degraded performance (ES) [RESOLVED]

Critical Resolved View vendor source →

Monthio experienced a critical incident on May 1, 2026 affecting Bank integrations, lasting 118d 2h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 08:48 AM UTC
Resolved
Aug 27, 2026, 11:26 AM UTC
Duration
118d 2h
Detected by Pingoru
May 01, 2026, 08:48 AM UTC

Affected components

Bank integrations

Update timeline

  1. monitoring May 01, 2026, 08:48 AM UTC

    ING has degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

  2. resolved Aug 27, 2026, 11:26 AM UTC

    This incident has been resolved.