Monthio incident

ING degraded performance (ES)

Critical Ongoing View vendor source →

Monthio is currently experiencing a critical incident affecting Bank integrations, which began 48d ago. The vendor's full update timeline is below.

Started
May 01, 2026, 08:48 AM UTC
Resolved
Ongoing
Duration
● 47d 20h
Detected by Pingoru
May 01, 2026, 08:48 AM UTC

Affected components

Bank integrations

Update timeline

  1. monitoring May 01, 2026, 08:48 AM UTC

    ING has degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.