Monthio incident
SEB Wealth Management degraded performance (DK) [RESOLVED]
Monthio experienced a major incident on June 16, 2026 affecting Bank integrations, lasting 76d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 10:25 AM UTC
ENGLISH SEB Wealth Management has degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to SEB Wealth Management in the application flow. We recommend that applicants with accounts in SEB Wealth Management try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH SEB Wealth Management har driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på SEB Wealth Management. Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at SEB Wealth Management har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
- identified Jun 16, 2026, 01:25 PM UTC
The issue has been identified. The provider is looking into a fix.
- identified Jun 17, 2026, 10:58 AM UTC
The issue has been identified. The provider is looking into a fix.
- identified Sep 01, 2026, 10:09 AM UTC
We are continuing to work on a fix for this issue.
- identified Sep 01, 2026, 10:11 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 01, 2026, 10:11 AM UTC
This incident has been resolved.