Monthio incident

Elevated error rates on calls with BankData banks [RESOLVED]

Major Resolved View vendor source →

Monthio experienced a major incident on June 30, 2026 affecting Bank integrations, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 12:39 PM UTC
Resolved
Jul 03, 2026, 12:23 PM UTC
Duration
2d 23h
Detected by Pingoru
Jun 30, 2026, 12:39 PM UTC

Affected components

Bank integrations

Update timeline

  1. investigating Jun 30, 2026, 12:39 PM UTC

    ENGLISH Bank Data has since 12:24 today had degraded performance. Applicants might experience issues trying to connect to Bank Data banks in the application flow. Bank Data banks include: Djurslands Bank Jyske Bank Kreditbanken Nordfyns Bank Nordjyske Bank Ringkjøbing Landbobank Skjern Bank Sparekassen Sjælland-Fyn Sydbank We recommend that applicants with accounts in these banks try going through the application after the bank central has restored normal operations. We will set up a banner in the application flow, advising applicants to try after the situation has been solved. DANISH Bank Data har siden kl. 12:24 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en Bank Data bank. Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

  2. resolved Jul 03, 2026, 12:23 PM UTC

    This incident has been resolved.